Reviews (34)

Doctors should understand the patients needs

September 21, 2018
GP visit, took a patient to the doctor for alcohol problem. The patient want to stop drinking. The doctor said it will do more harm. Stopping at this stage rather carrying on. They gave information in English to patient who cannot understand English and asked him to contact the people on the leaflet. Doctors should understand the individual needs of the patients.
Anonymous

unacceptable behaviours by front line staff

September 19, 2018
I have been left for years unsupervised, unsupported, unchecked for years following traumatic child bereavement. I put in a complaint as things were getting worse for me.
Sadly I was then treated with utter lack of respect, dignity, and enhanced services for a while before I was written off the list. This was my doctor for over 10 years. Demoralised, very upset and distressed. I put in review published then deleted like the rest of reviews that spoke of staff behaviours. Thanks.
Anonymous

Not very accurate with communication

April 13, 2017
Not very accurate with communication with patients from doctors to nurses, putting patients at risk
Anonymous

Reply from Poplar Primary Care Centre

We are sorry that you have felt disappointed with out service. We have a very robust complaints system that we manage in house and so if you would like to contact the Practice Manager we can look into this in more detail.


Provider responded

Always get an appointment on the same day

October 25, 2016
They are very attentive - they do not dismiss you and you never have a long wait to be seen
Anonymous

Leave your Feedback


Poplar Primary Care Centre

Contact

0121 465 8314

58 Poplar Road
Kings Heath
Birmingham
B14 7AG

Location

Share this rating