Reviews (33)

unacceptable behaviours by front line staff

September 19, 2018
I have been left for years unsupervised, unsupported, unchecked for years following traumatic child bereavement. I put in a complaint as things were getting worse for me.
Sadly I was then treated with utter lack of respect, dignity, and enhanced services for a while before I was written off the list. This was my doctor for over 10 years. Demoralised, very upset and distressed. I put in review published then deleted like the rest of reviews that spoke of staff behaviours. Thanks.
Anonymous

Not very accurate with communication

April 13, 2017
Not very accurate with communication with patients from doctors to nurses, putting patients at risk
Anonymous

Reply from Poplar Primary Care Centre

We are sorry that you have felt disappointed with out service. We have a very robust complaints system that we manage in house and so if you would like to contact the Practice Manager we can look into this in more detail.


Provider responded

Always get an appointment on the same day

October 25, 2016
They are very attentive - they do not dismiss you and you never have a long wait to be seen
Anonymous

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Poplar Primary Care Centre

Contact

0121 465 8314

58 Poplar Road
Kings Heath
Birmingham
B14 7AG

Location

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