Reviews (29)

Nothing is too much trouble

June 17, 2025
Lovely carers. Nothing is too much trouble for them to do anything you ask.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind feedback. We are delighted to hear that you have had such a positive experience with our carers. It’s wonderful to know that you feel well-supported and that nothing is too much trouble for our team.

We are dedicated to providing the highest level of care, and your comments reassure us that we are on the right track. If there is anything else we can do to assist you further, please don't hesitate to let us know.

Thank you again for your trust and for sharing your experience.

Kind Regards
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Excellent care

June 17, 2025
Excellent care by all, at all times.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your wonderful feedback. We are thrilled to hear that you are receiving excellent care from our team at all times. Providing high-quality care is at the heart of everything we do, and it’s incredibly rewarding to know that we are meeting your expectations.

If there’s anything further we can do to support you, please feel free to reach out. Your satisfaction is our priority.

Thank you again for your kind words and for trusting us with your care.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

I am blessed

June 17, 2025
My carers are very good. I'm very satisfied and blessed.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your lovely feedback. We are truly grateful to hear that you feel blessed and satisfied with the care you receive from our team. It means a lot to us to know that our carers are making a positive impact on your life.

We are committed to providing exceptional care and are so pleased that you are happy with the support you are receiving. If there's anything more we can do for you, please don't hesitate to let us know.

Thank you again for your kind words.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Excellent carers

June 17, 2025
I have found all the carers very efficient and helpful. They always explain what they are doing. If they find something that needs extra attention, they contact the office to alert them. Also, if there is a delay in arrival we are notified. They live up to their name. Excellent carers.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind and detailed feedback. We are thrilled to hear that you have found our carers to be efficient, helpful, and attentive to your needs. It’s wonderful to know that they are keeping you informed about their actions and ensuring that any necessary follow-ups are promptly addressed.

We are also pleased to hear that communication with the office is clear, and you are notified of any delays. It’s important to us that we live up to the high standards we set, and your feedback confirms that we are doing just that.

Thank you again for taking the time to share your experience. If there is anything else we can do to further support you, please don’t hesitate to reach out.

Kind Regards
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Efficient, reliable and punctual carers

June 3, 2025
Always pleasant. They always put an apron and gloves on. Very efficient, reliable and punctual.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind feedback. We are delighted to hear that you find our carers to be efficient, reliable, and punctual, as well as pleasant in their approach. We also appreciate you noting their attention to hygiene, such as wearing aprons and gloves, as this is an important part of providing high-quality care.

Your satisfaction is very important to us, and we’re pleased to know that our carers are meeting your expectations. If there is anything else we can do for you, please don't hesitate to let us know.

Thank you again for your positive feedback.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Very good carers

June 3, 2025
They're very good and very nice girls. They maintain privacy and dignity whilst providing personal care.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your kind feedback. We are so pleased to hear that you find our carers to be very good and nice, and that they maintain privacy and dignity while providing personal care. Ensuring that our service users feel comfortable and respected is at the heart of what we do.

We truly appreciate you taking the time to share your experience. If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you again for your positive feedback.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Our house is now calm

June 3, 2025
We are very pleased with the carers so far. They come in and talk to him and tell him what they're going to do each time. The check if he is happy. It's done slowly, carefully and with care. They tell us what time they will come too. Our house is calm since they have looked after him.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind words. We are thrilled to hear that you are pleased with the care our carers are providing. It’s wonderful to know that they are ensuring clear communication by explaining what they are going to do, checking if your loved one is happy, and taking the time to provide care in a calm, careful, and respectful manner.

We’re also pleased to hear that their efforts have contributed to a calmer environment in your home. Your satisfaction is extremely important to us, and we’re glad that we’re meeting your expectations.

If there’s anything else we can do to further support you or improve our services, please don’t hesitate to reach out.

Thank you again for your positive feedback.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Pleased and happy with my carers

June 3, 2025
My regular carers are very very good and patient. They never rush which is very important. I'm very pleased and happy with them.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your lovely feedback. We are thrilled to hear that you are pleased and happy with your regular carers. We take great pride in ensuring our carers are both patient and attentive, and we’re glad to know that their approach of never rushing has made a positive difference in your experience.

Your satisfaction is incredibly important to us, and we’re happy to know that you feel supported and well-cared for. If there is anything further we can do to enhance your experience, please don’t hesitate to let us know.

Thank you again for your kind words.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Very pleasant carer

March 25, 2025
They do everything for me, very pleasant and they they do my personal care and give me privacy.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your lovely feedback!
We’re so pleased to hear that you’re happy with the care you’re receiving. It's wonderful to know our carer is providing respectful support while maintaining your privacy and dignity — something we value highly at PSA home Care.

Your kind words mean a lot, and we’ll be sure to pass them along to the team.

Warm regards,
Anil Gajera
PSA Home Care


Provider responded

Pleased with the service

March 25, 2025
Pleased with the service
Anonymous

Reply from PSA Home Care Ltd

Thank you for your feedback!
We’re glad to hear that you’re pleased with the service. At PSA Home Care, we’re committed to delivering reliable and compassionate care, and it’s great to know our efforts are making a positive impact.

If there’s ever anything more we can do to support you, please don’t hesitate to let us know.

Warm regards,
Anil Gajera
PSA Home Care


Provider responded

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PSA Home Care Ltd

Domiciliary care / Home care service provider. we provide home care service to people in their own home including personal care, medication support, food and fluid support etc.

Contact

0121 740 1122

Elite House
Suite 02
70 Warwick Street
Birmingham
West Midlands
B12 0NL

Location

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