Reviews (34)

Very good carers

June 3, 2025
They're very good and very nice girls. They maintain privacy and dignity whilst providing personal care.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your kind feedback. We are so pleased to hear that you find our carers to be very good and nice, and that they maintain privacy and dignity while providing personal care. Ensuring that our service users feel comfortable and respected is at the heart of what we do.

We truly appreciate you taking the time to share your experience. If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you again for your positive feedback.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Our house is now calm

June 3, 2025
We are very pleased with the carers so far. They come in and talk to him and tell him what they're going to do each time. The check if he is happy. It's done slowly, carefully and with care. They tell us what time they will come too. Our house is calm since they have looked after him.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind words. We are thrilled to hear that you are pleased with the care our carers are providing. It’s wonderful to know that they are ensuring clear communication by explaining what they are going to do, checking if your loved one is happy, and taking the time to provide care in a calm, careful, and respectful manner.

We’re also pleased to hear that their efforts have contributed to a calmer environment in your home. Your satisfaction is extremely important to us, and we’re glad that we’re meeting your expectations.

If there’s anything else we can do to further support you or improve our services, please don’t hesitate to reach out.

Thank you again for your positive feedback.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Pleased and happy with my carers

June 3, 2025
My regular carers are very very good and patient. They never rush which is very important. I'm very pleased and happy with them.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your lovely feedback. We are thrilled to hear that you are pleased and happy with your regular carers. We take great pride in ensuring our carers are both patient and attentive, and we’re glad to know that their approach of never rushing has made a positive difference in your experience.

Your satisfaction is incredibly important to us, and we’re happy to know that you feel supported and well-cared for. If there is anything further we can do to enhance your experience, please don’t hesitate to let us know.

Thank you again for your kind words.

Kind regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Very pleasant carer

March 25, 2025
They do everything for me, very pleasant and they they do my personal care and give me privacy.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your lovely feedback!
We’re so pleased to hear that you’re happy with the care you’re receiving. It's wonderful to know our carer is providing respectful support while maintaining your privacy and dignity — something we value highly at PSA home Care.

Your kind words mean a lot, and we’ll be sure to pass them along to the team.

Warm regards,
Anil Gajera
PSA Home Care


Provider responded

Pleased with the service

March 25, 2025
Pleased with the service
Anonymous

Reply from PSA Home Care Ltd

Thank you for your feedback!
We’re glad to hear that you’re pleased with the service. At PSA Home Care, we’re committed to delivering reliable and compassionate care, and it’s great to know our efforts are making a positive impact.

If there’s ever anything more we can do to support you, please don’t hesitate to let us know.

Warm regards,
Anil Gajera
PSA Home Care


Provider responded

Brilliant and feel safe with the carers

March 11, 2025
Give me personal care, hygienically and support me with what I need. Brilliant and feel safe with the carers. No concerns.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your lovely feedback!
We’re so pleased to hear that you feel safe and well-supported by our carers. Providing high-quality, hygienic, and respectful personal care is at the heart of what we do at PSA, and it's wonderful to know our team is meeting your needs with excellence.

Your reassurance and trust mean a great deal to us. We’ll make sure your kind words are shared with the care team.

Warm regards,
Anil Gajera
PSA Care Team


Provider responded

A great carer

March 11, 2025
Great carer, easy going, great communication. Always make sure about my choice.
Anonymous

Reply from PSA Home Care Ltd

Thank you so much for your kind words!
We're delighted to hear that you’re happy with the care provided. At PSA, we always strive to ensure our clients feel comfortable, heard, and respected — so it’s wonderful to know your carer is supporting you in such a thoughtful and attentive way.

We truly appreciate your feedback and will be sure to pass it along to the carer and the team!

Warm regards,
Anil Gajera
Manager
PSA Home Care Ltd


Provider responded

Very pleasant and polite carers

January 13, 2025
All the carers that come are very pleasant and polite and treat me with respect.
Anonymous

Reply from PSA Home Care Ltd

Hi
We truly appreciate your positive feedback on Healthwatch and are grateful for the time you took to share your experience with us. Your support and kind words mean a lot to our team at PSA Home Care Ltd


Provider responded

Satisfied with my efficient carers

January 13, 2025
I'm satisfied with all the carers. They are all mostly efficient and always polite.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your feedback and for sharing your experience with us!


Provider responded

Great carers

January 13, 2025
Great carers, all good.
Anonymous

Reply from PSA Home Care Ltd

Thank you for your kind words and positive feedback!


Provider responded

Leave your Feedback


PSA Home Care Ltd

Domiciliary care / Home care service provider. we provide home care service to people in their own home including personal care, medication support, food and fluid support etc.

Contact

0121 740 1122

Elite House
Suite 02
70 Warwick Street
Birmingham
West Midlands
B12 0NL

Location

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