Rotton Park Medical Centre

Needed a test done. Gave a stool sample and they didn't test for the thing I wanted the test done for. Rang to try and the test done properly this time, said I'd already discussed this. The whole reason I wanted this test done was because I'd suffered Ill health to negligence and needed the test as proof. Six months of illness and more than likely now will not be compensated.

Really nice over the last 25 years. I get appointments quickly. The staff are nice.

No appointments at all. I call them 10 times and in the end you just see nurses.

Over the years I have received very good support and treatment from my GP. The staff are very helpful.

My GP has changed and I haven't met them yet.

It is easy to get an appointment and the GPs listen to you very carefully and try to help you.

Easy to get appointments and can be the same day or the next day. Depends what is is for.

You can't always get appointments. If you want to see a particular doctor you have to wait for a long time. Maybe 2 weeks. Others don't listen.

They could give earlier appointments as I called and my appointment wasn't for 5 days later. I know you can call for cancellations but they should offer it earlier. It can also be hard to get through to make an appointment or check for cancellations.

We had great treatment, care and experience with them. The staff are very helpful and provide excellent support and help when needed.