Rotton Park Medical Centre

I was diagnosed with an illness 4 years ago and had to wait 7 years for an appointment at the hospital. But the GP did refer me at a time that was convenient to suit my personal needs. It's not good now, it's like price work, they need to take time with people.

Takes a while to get appointment, good doctors though.

My Daughter has several severe conditions. Her Doctors have said she is too complicated for them. We have been trying to get a repeat prescription that 2 of her consultants have said she should have. But her doctor still refuses to prescribe and she was told to go back to her consultant and get them to prescribe it for her. When we try and speak to the practise manager she refuses to speak to us and leaves her receptionist to reflect. Duty of care and management for my daughters health is not being met at this practise driven by the practise manager.

They're really good for my 4 year old too. If I don't call at 8am and need an appointment, they put him on the triage list, call to see what the issue is and then still ask for us to bring him in to see him face to face. I think they do this because they are children.

They're really good. If you call at 8am or 1pm you can get an appointment. I like to see the one GP and I always manage to see them.

They are good and supportive.

Good

I had problems with my very straightforward repeat prescription, which I have been receiving from them since registering over 5 years ago. I had to ring several times to sort it out, and my regular pharmacy had to give me a one-month emergency supply to see over the problem. There seemed to be no direct communication between the admin staff and doctor, and a failure to let me know what was happening despite promising to do so. It was such a major failure of a basic, essential service that I changed GP.

I had a particularly bad experience last October. I am in my 60s and live alone, but despite the fact that I had suddenly been struck by severe dizziness (akin to being on fairground ride) which rendered me unable to get up off the floor and caused me to vomit profusely every time I tried to stand. I contacted my GP they were not helpful at all.

One Dr is very arrogant. Looks down at you as though you are not human. Also has a very flippant attitude.