Royal Orthopaedic Hospital
Feedback Rating
Based on 2363 reviews
Reviews (2363)
Good
Imaging
February 1, 2022
This is because I felt it.
Shape of cups are silly.
Discharge Lounge
February 1, 2022
Shape of cups are silly.
Helpful
Therapy Services
February 1, 2022
Staff could not have been more helpful.
Good
POAC
February 1, 2022
Preop (Knee)
No care really rude staff
Oncology
January 14, 2022
Very bad experience. MRI department did nothing to make me feel relaxed considering it was my first scan for 10 years and I’m claustrophobic. Obvious department politics going on very negative atmosphere, grumpy rude staff. No one gives a stuff. Receptionist didn’t book me in properly on oncology. Waited 60 minutes even though the wait time said no delay..to be told sorry we didn’t have you properly checked in!!! Hello you are a RECEPTIONIST that is your job and how basic is that? And receptionist of an oncology service… where people come to receive diagnoses of cancer!! why create more stress for them at this time? Awful staff attitudes with this don’t give a fig approach I was shocked. Totally unacceptable!!! Can’t believe things were so shambolic this is basic customer service skills….get a job somewhere else if you have no compassion or competency you should not be in oncology.
Not good
General Surgery
January 11, 2022
Waited 12 months for this appointment when I walked in to see dr he apologised straight away he had no information on me so was there 5 minutes non the wiser was sent for another mri that was 4 months ago and still no results .
Never had a reply
September 24, 2021
I filled in a form from the GP and posted it months ago. Never had a reply.
The service was good
August 31, 2021
The service was good but still after one month waiting for the report to be posted to me.
The care is excellent
August 14, 2021
The care is excellent. Initially phone then seen in department. Clear information given
Excellent
August 7, 2021
Excellent