Solihull Hospital Healthwatch Birmingham

Quick referral

May 5, 2023

I was referred to the hospital for biopsies which took 3 days, very quick, I'm just waiting for a follow up appointment.

Gillian

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are pleased to hear that your biopsy referral were actioned so quickly and hope you hear back soon about your follow-up if you haven't already.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Well organised, weekend evening appointments

May 3, 2023

I've been for scans here and have an appointment there this afternoon. The service is well organised, I had an appointment on the weekend in the evening, I thought it was quite good. My kidney appointment has been cancelled 3 times and I've had issues rearranging the appointment. But a staff nurse has ended up helping me and sorting it out for me.

Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull hospital. We are delighted to hear about the excellent service you've received during your recent scans but also sorry to hear that you've had appointments cancelled 3 times and difficulties rearranging them.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Well organised and helpful

May 3, 2023

After my visit to the A&E department at Good Hope, they referred me to Solihull for CT scans because of my low white blood cell count. It was well organised and easy to find my way around. They've done well and been quite helpful.

Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are delighted to hear that you found the hospital so well organised when you came for CT scans and that the staff were so helpful.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Good midwives, communicate well

April 24, 2023

Been here once for a scan. It's a nice small hospital and the midwives were good, explained things well. But having to go to two hospitals for care was a bit too much, especially in the early days of pregnancy.

Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear about the excellent service you've received from our midwives and they explained things well, but obviously we're also sorry to hear that you've had to travel to two different hospitals for care recently.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Treatment is first class

March 30, 2023

Had a CT scan here. Finding your way around the hospital is a bit awkward, but the treatment is first class. Scan's were great.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team

It was really very quick

March 23, 2023

Chest X rays - GP referred me over to them. It was really very quick, took 6 weeks, not bad in comparison to other people.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team

Well informed

March 23, 2023

Polyp removed from the noise, no pricking good surgeon. Well informed etc. they did a brilliant job. I was in and out quite quickly.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team

All seems ok

March 16, 2023

Had spine and pelvis scans at hospital. All seems ok and under control, no concerns with the hospital. Nurses are very nice and friendly.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team

They have kept me updated

March 16, 2023

Have been given an appointment for April which they had put back from March. But they have kept me updated and contacted about changes.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive positive feedback from our patients.

Best wishes, Patient Services Team

Didn’t have to pay for parking

March 9, 2023

2 appointments at the hospital - great. Didn’t have to pay for parking. Staff was great and efficient.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital.

Best wishes, Patient Services Team

Solihull Hospital

Reviews (197)

Quick referral

Well organised, weekend evening appointments

Well organised and helpful

Good midwives, communicate well

Treatment is first class

It was really very quick

Well informed

All seems ok

They have kept me updated

Didn’t have to pay for parking

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