Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Heartlands Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team

Thank you for your positive response.

kindest regards, Patient Experience Team

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are very pleased to inform you that in June 2023 the MIU will be opening again and in addition to this service there will also be a minor illnesses service which will be provided by a local primary care provider (GPs) and this collaboration will mean that the two services will be opened in June as the Solihull Urgent Treatment Centre (UTC).

The UTC will provide a much needed urgent care service – supporting with minor illnesses and injuries - for the residents of Solihull.

Kindest regards, Patient Experience Team

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear that you are happy with the service you received from our physiotherapy team and that you have experienced some improvement to your shoulder.

Kindest regards, Patient Experience Team

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are very pleased to inform you that in June 2023 the MIU will be opening again and in addition to this service there will also be a minor illnesses service which will be provided by a local primary care provider (GPs) and this collaboration will mean that the two services will be opened in June as the Solihull Urgent Treatment Centre (UTC).

The UTC will provide a much needed urgent care service – supporting with minor illnesses and injuries - for the residents of Solihull.

Kindest regards, Patient Experience Team

We are really sorry to hear that your experience with our appointment team has not been a positive one and you haven't been able to get the appointment you were expecting.

If you still haven't received an appointment please call the Booking Centre on 0121 371 7070 or Email: MyAppointments@uhb.nhs.uk and hopefully the team there can assist you or signpost you to someone who can.

If you still need help please do try contacting PALS again as they are there to help with any outstanding concerns - they can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team

Thank you for taking the time to post your comments regarding your positive patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued by our staff.

Best wishes, Patient Services Team