Springfield Surgery
Feedback Rating
Based on 36 reviews
Reviews (36)
Had my check ups brought up to date.
August 5, 2024
They called me in because I couldn't reach them as they have a new phone service. I have high blood pressure and they made me come in for a diabetes check which has now been done. I saw the nurse for the results. It's all been brought up to date .
They work so hard
June 24, 2024
Great ethos. I have never had a single interaction where I haven't felt listened to. I love them. They work so hard. I ask them to ring me between certain times and they will. I don't know how they do it. They are just excellent. It's important for services to hear the good things happening when they work so hard.
Happy with the service
June 11, 2024
Overall I am quite happy with the care provided by this service.
We don't get appointments
June 3, 2024
We don't get appointments and when you go you wait a long time. Hardly get face to face appointments. They are not serious about diabetes.
Outstanding care
March 6, 2024
Very happy and satisfied by the outstanding care received.
No communication in 2 years.
November 28, 2023
I have had no communication from them for 2 years. They haven't asked me to come in for blood tests even though I have high blood pressure.
Reception staff are very helpful
October 19, 2023
Very good GP. Reception staff are very helpful. Appointment availability is good and easy.
Very difficult to get an appointment
September 25, 2023
At times it is very difficult to get an appointment, but the staff are good. They try their best to facilitate.
Doctor will call you that day or next day
August 16, 2023
Good, drop a email or sent over the phone image. If they feel you need to go in they call you in so you don’t have to wait on the phone and send messages. They will tell you when doctor will call you that day or next day.
Good all around
July 24, 2023
Email appointment system looks well. Good all around.
