The Acocks Green Medical Centre
Feedback Rating
Based on 26 reviews
Reviews (26)
Rude and unhelpful staff
October 28, 2024
Not very helpful. I can't get any appointments and reception are very rude.
Helpful staff
October 14, 2024
Very helpful and supportive staff at all levels.
Same advice every time
September 30, 2024
When you call them with a problem they tell you to sleep, drink water and only take one tablet for everything and that's it.
Took 6 months to make a simple referral
August 28, 2024
There is a lack of communication at all levels. They took 6 months to do a simple referral to the Royal.
Easy to get appointments
August 13, 2024
It's easy to get appointments. You wait 20 minutes and get one when I need it. The doctors are good as they listen to me.
Wouldn't register me.
March 4, 2024
Online it show available and then I tried to register and it wouldn't let me so I went in personally and waited for an hour and then they said it was busy and so they weren't accepting new patients at the moment.
Long waits but staff are excellent.
December 5, 2023
It's okay. There can be long waits sometimes. My husband is seen regularly but that is because of his dementia. Getting through can be a nightmare. GP's are excellent, even the receptionists. It's just very long and you wait too long to get through to them.
Really hard to get appointments.
December 4, 2023
It's really hard to get appointments. Communication is alright. Sometimes I feel that you ask the surgery one thing and they don't do it because they don't know the right thing to do. It's hard sometimes.
Can't get appointments.
October 4, 2023
When you call them they say they are busy. Even if I walk in. Don't have appointments all the time. The GP opens at 8:30 and they say the practice is busy and at 9am there's no appointments.
Always get an appointment.
October 3, 2023
Whenever I need an appointment they give me one immediately.
