The Acocks Green Medical Centre
Feedback Rating
Based on 32 reviews
Reviews (32)
Easy to get appointments
August 13, 2024
It's easy to get appointments. You wait 20 minutes and get one when I need it. The doctors are good as they listen to me.
Wouldn't register me.
March 4, 2024
Online it show available and then I tried to register and it wouldn't let me so I went in personally and waited for an hour and then they said it was busy and so they weren't accepting new patients at the moment.
Long waits but staff are excellent.
December 5, 2023
It's okay. There can be long waits sometimes. My husband is seen regularly but that is because of his dementia. Getting through can be a nightmare. GP's are excellent, even the receptionists. It's just very long and you wait too long to get through to them.
Really hard to get appointments.
December 4, 2023
It's really hard to get appointments. Communication is alright. Sometimes I feel that you ask the surgery one thing and they don't do it because they don't know the right thing to do. It's hard sometimes.
Can't get appointments.
October 4, 2023
When you call them they say they are busy. Even if I walk in. Don't have appointments all the time. The GP opens at 8:30 and they say the practice is busy and at 9am there's no appointments.
Always get an appointment.
October 3, 2023
Whenever I need an appointment they give me one immediately.
A challenge to get an appointment.
October 2, 2023
I have two children and it's always a challenge to get an appointment for them.
Receptionists talk over me, GP's fairly good
June 13, 2023
The appointment system is good but the reception staff are not clear on the type of appointment. They have on occasion talked over me which I have found rude. The doctors are fairly good.
Brilliant doctors when you see them
June 13, 2023
Long wait on the phone to be told there are no appointments. The receptionists are okay. The doctors are brilliant when you see them.
Can get appointments
March 24, 2023
Great, can get appointments . See face to face. I was there yesterday. Phoned first thing for my son. Gave him an appointment within an hour.
