The Acocks Green Medical Centre
Feedback Rating
Based on 29 reviews
Reviews (29)
Really hard to get appointments.
December 4, 2023
It's really hard to get appointments. Communication is alright. Sometimes I feel that you ask the surgery one thing and they don't do it because they don't know the right thing to do. It's hard sometimes.
Can't get appointments.
October 4, 2023
When you call them they say they are busy. Even if I walk in. Don't have appointments all the time. The GP opens at 8:30 and they say the practice is busy and at 9am there's no appointments.
Always get an appointment.
October 3, 2023
Whenever I need an appointment they give me one immediately.
A challenge to get an appointment.
October 2, 2023
I have two children and it's always a challenge to get an appointment for them.
Receptionists talk over me, GP's fairly good
June 13, 2023
The appointment system is good but the reception staff are not clear on the type of appointment. They have on occasion talked over me which I have found rude. The doctors are fairly good.
Brilliant doctors when you see them
June 13, 2023
Long wait on the phone to be told there are no appointments. The receptionists are okay. The doctors are brilliant when you see them.
Can get appointments
March 24, 2023
Great, can get appointments . See face to face. I was there yesterday. Phoned first thing for my son. Gave him an appointment within an hour.
Not been able to get appointment.
December 12, 2022
Not been able to get appointment. Unable to get through so went in person could not get appointment. Doctors are good, if you can get to see them.
Reception staff are not friendly at all
July 11, 2022
Had a few issues with this service. Reception staff are not friendly at all. No Communication. However they are excellent with sending out med packs, and printing off letters on time. For an individual who has a diagnosis of bipolar disorder staff show no understanding and are very rude and abrupt.
It was difficult to get in touch
June 14, 2022
It was difficult to get in touch during lockdown. Hard to get through in the mornings, all appointments go quickly and have to call back in afternoon.
