The Acocks Green Medical Centre
Feedback Rating
Based on 29 reviews
Reviews (29)
Treat me like I'm human
January 27, 2025
Another thing I would say when I go to the GP is that the receptionists are fed up. They have seen people all day, but that is what I experience first. Then I don't see the same doctor twice and they're all locums and then they only deal with one issues at a time for a 5 minute appointment. Why do they want me to keep going back. Waiting on some results and the GP receptionists said ring the consultant. The receptionists might be having a bad day but treat me like I'm human.
Midwife is okay but doesn't respond to me
January 20, 2025
My experience with the midwife here has been okay overall but she doesn't respond to my messages or return my calls. I have left voicemails at the main office and never gotten a call back in the past.
GP really listen to me
November 26, 2024
I've had the same GP service since I was little and she's really good. Really listens and makes sure you are referred on to the correct place. She is often busy but will always speak to me on the phone and will always make time to see us.
Rude and unhelpful staff
October 28, 2024
Not very helpful. I can't get any appointments and reception are very rude.
Helpful staff
October 14, 2024
Very helpful and supportive staff at all levels.
Same advice every time
September 30, 2024
When you call them with a problem they tell you to sleep, drink water and only take one tablet for everything and that's it.
Took 6 months to make a simple referral
August 28, 2024
There is a lack of communication at all levels. They took 6 months to do a simple referral to the Royal.
Easy to get appointments
August 13, 2024
It's easy to get appointments. You wait 20 minutes and get one when I need it. The doctors are good as they listen to me.
Wouldn't register me.
March 4, 2024
Online it show available and then I tried to register and it wouldn't let me so I went in personally and waited for an hour and then they said it was busy and so they weren't accepting new patients at the moment.
Long waits but staff are excellent.
December 5, 2023
It's okay. There can be long waits sometimes. My husband is seen regularly but that is because of his dementia. Getting through can be a nightmare. GP's are excellent, even the receptionists. It's just very long and you wait too long to get through to them.
