University Medical Practice

Good service, difficult to get through to them on the phone. I often have to call on several days as by the time you get through, all the appointments have gone and you are told to call them again. It can take over 4 days to get an appointment sometimes.

No problem accessing them and getting an appointment, they will see me and I can get appointments with them.

They are very good and keep me informed about everything, even during Covid.

Good doctor. Get appointments and make blood tests. Something bite me and he helps very good.

Little bit harder to get through to them. Could get appointment once get through, face to face or over the phone.

They are good. Can get appointments both face to face and on phone. I go for phone appointments.

Haven't spoken or seen my named GP only the trainee, admin staff very bad in answering the phone. Removed all my past medication from my record which I feel it should not be removed as they are part of my record. I have been with practice since the 90s the service gone bad to worse. Very sad to see the practice service worsening.

I've had the same GP for 11 years, during the pandemic everything changed. Its difficult to get appointments and I feel like I need to go to hospital to see someone face to face.

The experience is welcoming and I feel supported, however, waiting times can be difficult especially if you need repeat prescriptions. I feel this practice is more inclusive than others.

Was very good but almost impossible to see a doctor now. Phone appointments scarce and late