Ward End Medical Centre
Feedback Rating
Based on 34 reviews
Reviews (34)
Always good service, helpful staff, great doc
November 12, 2021
Got face to face appointment during first lock down, great systems in place to ensure safety of staff and patients. Recently phones to make appointment and receptionist very helpful and polite. Appointment sorted, again for face to face, have had great phone apps fduring lock downs.
Fantastic!!
September 24, 2021
The Dr called me, went through my symptoms, he then advised me to go in to the surgery to be seen later that day, a receptionist took my temperature at the door, asked me a few questions. I felt very safe in the environment.
No face to face appointments
August 7, 2021
Still not doing face to face appointments and I need to have my chest listened to as i have asthma
Ignoring patients al over again
July 22, 2021
I am so cross with the doctors attitude. I ve been sick for so long and all I hear: “Most of the people have this simptom, you are fine”. I am not most of people, I have told them to look into my health condition. I feel tired of repeating myself. The fact that doctors are changing all time make us patients feel so unsecure regarding this practice. They were so rude to me comparing me to others when I specifically told them my concerns, I felt like they were mocking me. I felt so ashamed and humilliated????
Unprofessional
January 19, 2021
Receptionist are unhelpful and hastily rush you if you take up their time longer than necessary. It is a far cry from patient centred approach.
Manager advocates and encourages such behaviour by discrediting patients unsatisfactory experience.
Manager advocates and encourages such behaviour by discrediting patients unsatisfactory experience.
Difficult to get a face to face appointment
December 8, 2020
Difficult to get a face to face appointment. The appointment on the day was rushed.
Good drs, once you get seen.
January 23, 2019
Whenever me or my family have an appointment, we have never been seen on time. Given an appointment time and expected to turn up for it but have to wait another 20/30mins.
Doctors not listening, don't care
March 8, 2017
The doctor and I don't see eye to eye, so I don't get nowhere with him. His idea of a prescription is to eat bananas. The female doctor would not examine me because the mole is on my nipple. Take more tramadol is her prescription
Saw a GP and kept discussing same issues
September 2, 2016
Saw a GP, kept discussing the same things for 21 years up to 2011. Just kept being given prescriptions.
Good, once the treatment was obtained
August 15, 2016
Up to 42 yrs, had a brain operation in 2010. Haven't had a fit since. Good considering I have been epileptic sine I was 9 months old, so this has made a big impact on my life.