Ward End Medical Centre
Feedback Rating
Based on 38 reviews
Reviews (38)
The doctor is nice.
October 17, 2023
They're nice. The doctor is nice. I am okay with them. It's very good.
I can't get an appointment.
October 16, 2023
I have had difficulty seeing the doctor as I have been trying for the past few weeks. I have been trying to book an appointment to increase my medication as my situation has gotten worse but I haven't been called in. I've been referred to the pharmacy.
Couldn't access medical records.
October 12, 2023
I went there and they wouldn't give me my mom's medical records after she passed away. Really bad.
Over the phone appointments which is fine.
October 12, 2023
Good GP. You have to wait for a time but if you contact at 8:30am it's fine. They do over the phone appointments which I don't mind. Then they call you in if they need to see you.
No appointments
October 2, 2023
No appointments at all. You have to wait for 3 days even for emergency appointments.
Shocking. Can't get an appointment.
September 21, 2023
Shocking. Not very good. Can't get an appointment. Can't get through to them. If I need help they're not helpful. It's just awful.
Really good, act quickly
May 25, 2023
It's okay, bit of a struggle normally. Rang about my adult grand daughter who has been diagnosed with mental health issues. They gave me an appointment an hour later. They were really good.
Good getting appointments
February 7, 2023
Good doctors, good getting appointments. Long time to get through on phone, and then I go to the surgery to make an appointment.
Good experience
February 7, 2023
Good experience, too long waits on the phone. Sometimes there’s people in the queue, so I go there to book it myself. Sometimes there are no appointments so I have to go back the next day to make an appointment.
They're not hopeless but could do better
July 11, 2022
They're not hopeless but could do better. They need to have more appointments and the queues you have to wait in for them to answer your call is ridiculous. But they are better than some GP's as they are seeing people face to face.
