West Midlands Ambulance Service (Non-Emergency Patient Transport - NEPT)

West Midlands Ambulance Service NHS Foundation Trust
Trust Headquarters, Millennium Point
Brierley Hill
West Midlands
01384 215555
NHS Patients accepted?
As well as dealing with '999' emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to their out-patient appointments. Every year, our staff complete in the region of 700,000 non-emergency Patient Transport Service (PTS) journeys. The Trust employs nearly 400 PTS staff who ensure patients get to their hospital appointments throughout the region 24 hours a day, seven days a week.


Rated by Mark
17th July 2018

Poor customer service in the booking office

For years i use to travel to ROH by bus...
Leave a provider response Leave a provider response
Rated by Anonymous
19th September 2017

Hospital transport refused carer to travel

Hospital transport dept. refused my carer to travel with me....
Leave a provider response Leave a provider response