West Midlands Ambulance Service (Non-Emergency Patient Transport - NEPT)
As well as dealing with '999' emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to their out-patient appointments. Every year, our staff complete in the region of 700,000 non-emergency Patient Transport Service (PTS) journeys. The Trust employs nearly 400 PTS staff who ensure patients get to their hospital appointments throughout the region 24 hours a day, seven days a week.
