Heartlands Hospital
Feedback Rating
Based on 1240 reviews
Reviews (1240)
Inaccessibility of new part of hospital
May 30, 2023
They've all got good and bad parts. The waiting times in Heartlands, you can't get in or get out of the new part. I had to park in the disabled area and ended up missing my appointment for how far I had to go. I haven't heard from them to rearrange it. I had an operation on my bladder and they said I'm on a long waiting list to get the results. She said I'm on the waiting list to get my results.
Follow up after broken nose but not finger
May 30, 2023
They stitched my finger up at the hospital but no one followed up afterwards. I was referred to physiotherapy, they gave me a piece of paper with exercises and they didn't ask me to come back. But when I broke my nose and eye, ENT were good and followed up. They were ever so good, I had to let it heal myself.
Service is overstretched
May 26, 2023
Take the kids when they're poorly and needed to be seen by someone. The service is overstretched don't get what you need from them.
Nice and friendly staff
May 26, 2023
Come for a routine appointment. It's a nice new unit, staff and appointments are all ok, it's my 4th baby. Nice and friendly.
Seen and treated very quickly
May 26, 2023
Visited A&E after a bad fall. I was expecting to be waiting for a number of hours but I was seen and treated very quickly. I was thoroughly examined, had x-rays and other scans and was sent home two hours later. I was very happy with the service and care received.
Not much waiting time
May 25, 2023
It's my second time coming. It wasn't too bad, I got seen quite quickly, waited one hour in total, 15 minutes for one appointment. It's not that much waiting.
Solution needs to be found
May 24, 2023
I understand a lot is going on, there are issues but a solution for my daughters condition needs to be found.
10 star rating for the staff
May 24, 2023
Very handy, I give it 10 stars for the staff. It's a really good service. There's not a long wait in A&E and I got the help I needed.
Good, picked up issues on CT scan
May 24, 2023
I received good care and have been referred to a private hospital for physio and treatment. They had picked up issues on a CT scan.
Good helpful hospital
May 24, 2023
They put a stent in. I've not been able to go back to work. Had an ECG in the cardiology department. I had mild chest pains that didn't subside after 7 days. I was diagnosed with micro angina, they gave me medication for chest pains. Good hospital, they were very helpful.
