Al-Shafa Medical Centre

I would like to express my sincere thanks to one of the healthcare assistants for her excellent service and to the reception team for consistently demonstrating professionalism and empathy, even during busy periods.

Over the years, I have been seen by several GPs at this practice, and on each occasion, I have left feeling well cared for and reassured by the quality of care received.

Keep up the excellent work!

The GP just gives you paracetamol. He speaks nicely to you but doesn't listen.

Fairly difficult to get appointments as you can only call on Monday. Any other day you call they refuse and say call Monday. If you go there physically they wont give you an appointment.

I called for an appointment but could not get one.

Sometimes good and sometimes bad. The GPs are good and they listen when you can get an appointment.

The care is good and I can get appointments really quickly. I also get check ups for my asthma and they always provide me with treatment that I need. They always give me new and better medication to try when I need it. I would recommend them to anyone due to the good customer care and meeting the needs of the individuals.

They provide an online booking system and the telephone system doesn't always work. The lines are constantly engaged.

They referred onto cardiology for an ECG. The referral was done quickly. Good at giving appointments.

They aren't so bad, really good now The see you the same day and will do face to face appointments.

They're okay. No long waits for medication and you can talk to them about medication or advice for illnesses.