Allens Croft Child Development Centre
Feedback Rating
Based on 27 reviews
Reviews (27)
Discharged after one appointment
April 15, 2025
They acknowledged the diagnosis that we got privately from abroad. We had one appointment with them and they discharged him.
Diagnosed after a 2 year wait
April 15, 2025
Brilliant consultant who looked at the questionnaire, asked about family history and was diagnosed the same day after a 2 year wait for assessment. The only thing now is it takes a long time to get all the paperwork through.
No medical review
April 15, 2025
I had to keep explaining each time to different doctors. They wouldn't read his notes prior to the appointment and they still haven't done a medical review.
Too late for an EHCP
January 4, 2024
Allen's croft has taken 4 years for my 7 year old son to be seen and diagnosed for Autism. It took my older son until he was 14. It was too late for them to be placed on a EHCP.
Been waiting 9 months so far.
October 10, 2023
Still waiting on ADHD assessments. Told there is a wait. I've been waiting for 9 months. I have asked them to refer on for hearing test and they arranged it quite quickly.
Absolutely Shocking
September 27, 2023
Been waiting for results and feedback of my daughter's assessment since December 2022. It is now late September 2023. I should have had a call back today. It was booked in via central booking ... and ...... nothing. Will now look to raise a formal complaint.
Awful service
August 23, 2023
my sons appointment was canceled due to being seen a month before so wasn’t needed so soon ( cancelled by Allen’s croft themselves) for me then to receive a letter stating my son has been discharged due to cancellation of appointment!!! And we can no longer receive his medication that his NEEDS unless we get another referral from our GP. That was no fault of our own but my son has to suffer for your mistakes. Absolutely awful will be contacting local MP and pals
Son is on the waiting list
December 28, 2022
My son has been seen and has been partially diagnosed, he's been on the waiting list for 2 years.
Some paediatricians are not welcoming
December 28, 2022
Been waiting over a year for an appointment. All appointments had to be made by myself over the central booking link, I've had to sort them out myself. Different people will ring me back. Some doctors don't care about treating my daughter, they just want to get off the phone. There's some good staff, secretary genuinely try, the actual paediatricians are not welcoming. I don't like the way they speak to me, it's very patronising.
Not keeping up with appointments
December 22, 2022
They don't keep up with the appointments, nightmare to get through to, keep trying with them for over 2 years wait for an appointment. They loose the forms. They say to fax information over. Sometimes can be a language barrier with the doctor when English isn't their first native tongue and they're using medical jargon, it's hard to understand.
