Allens Croft Child Development Centre
Feedback Rating
Based on 24 reviews
Reviews (24)
Too late for an EHCP
January 4, 2024
Allen's croft has taken 4 years for my 7 year old son to be seen and diagnosed for Autism. It took my older son until he was 14. It was too late for them to be placed on a EHCP.
Been waiting 9 months so far.
October 10, 2023
Still waiting on ADHD assessments. Told there is a wait. I've been waiting for 9 months. I have asked them to refer on for hearing test and they arranged it quite quickly.
Absolutely Shocking
September 27, 2023
Been waiting for results and feedback of my daughter's assessment since December 2022. It is now late September 2023. I should have had a call back today. It was booked in via central booking ... and ...... nothing. Will now look to raise a formal complaint.
Awful service
August 23, 2023
my sons appointment was canceled due to being seen a month before so wasn’t needed so soon ( cancelled by Allen’s croft themselves) for me then to receive a letter stating my son has been discharged due to cancellation of appointment!!! And we can no longer receive his medication that his NEEDS unless we get another referral from our GP. That was no fault of our own but my son has to suffer for your mistakes. Absolutely awful will be contacting local MP and pals
Son is on the waiting list
December 28, 2022
My son has been seen and has been partially diagnosed, he's been on the waiting list for 2 years.
Some paediatricians are not welcoming
December 28, 2022
Been waiting over a year for an appointment. All appointments had to be made by myself over the central booking link, I've had to sort them out myself. Different people will ring me back. Some doctors don't care about treating my daughter, they just want to get off the phone. There's some good staff, secretary genuinely try, the actual paediatricians are not welcoming. I don't like the way they speak to me, it's very patronising.
Not keeping up with appointments
December 22, 2022
They don't keep up with the appointments, nightmare to get through to, keep trying with them for over 2 years wait for an appointment. They loose the forms. They say to fax information over. Sometimes can be a language barrier with the doctor when English isn't their first native tongue and they're using medical jargon, it's hard to understand.
Terrible
December 8, 2022
Cancelled appointments at the very last minute on multiple occasions.
Just fob you off
December 1, 2022
Helpful but takes ages to get appointment from them, for assessment with 3 years old. Just fob you off.
They diagnose with no help afterwards
December 1, 2022
Son diagnosed with autism. They diagnose with no help afterwards. They refer you to charity services.
