Allens Croft Child Development Centre
Feedback Rating
Based on 28 reviews
Reviews (28)
Very poor responces from secretary.
June 10, 2021
After being told we would receive forms through the post we are still waiting after a month. Myself and my partner have left messages with other staff to pass on and voicemails but still no response. Dr told us we would receive them within 2 weeks and we have even offered to personally collect them. Totally unacceptable service
Not even worth the one star
May 6, 2021
Where to start , over a year myself the school and gps have been fighing to get ny son the correct treatments . Anytime i ring i can not get through and when i do i get told i will be called back by peaditrition and never does anybody return the call . So many messages i have left on vm for the secretary as she is never in the office yet not one call has ever been returned despite saying on her message she will get back to people when back in the office . Absolute joke and awful service our poor children are left to suffer without correct medications ect . I know alot of people and their children are under allans croft aswel and not one of them have a good thing to say either.
Absolutely terrible
April 29, 2021
My daughter has had no physiotherapy for over 18 months despite having very serious medical conditions.
Consultant appointments cancelled less than 2 hours before the time of appointment and made to wait over 2 years between appointments when she should be seen every 8 months.
Blood test results lost. The list goes on
Consultant appointments cancelled less than 2 hours before the time of appointment and made to wait over 2 years between appointments when she should be seen every 8 months.
Blood test results lost. The list goes on
There is no team around family ethos at all
February 4, 2021
No integrated approach to children with duel diagnosis. Doctor simply dispenses drugs. No timely call backs. No mental health and well being resource
Terrible
February 2, 2021
My sons been diagnosed for over a year with adhd and had two autism assessments cancelled still not on meds never sleeps snd getting kicked out of school they are a disgrace
ASD / Behaviour assessment
January 29, 2020
waited over 3 years for my daughter to be assessed , and still nothing , phones are never answered , emails are never replied to
no contact after 1st assessment
January 20, 2020
My daughter had an assessment 18 months ago. Told she was on the spectrum and put on melatonin. We have had no communication since, I have tried calling with no luck and I can’t get an email address. Not happy at all
Long processing time and lack of information
October 9, 2018
When my daughter was 3 her nursery turned her down because of her behaviour. Health visitor was wonderful and helped us to get diagnosis for autism. However this process took a long time, over 6 months. Paediatrician at Allens croft health visiting team was great but we only saw him once. The health visitor or staff at Allens croft never told me that I may be able to get support from social services. I think what we need more is people teaching people, like speech therapist helping parents. Then we can help our children. Peer support and information is missing. I am ok as I can do my research, but what about those who can’t. Health visitor could have told me about social services support.
