Alum Rock Medical Centre Healthwatch Birmingham

Had my appointment so quickly

March 12, 2025

Steroid injection

Anonymous

Referred quickly

March 12, 2025

I went for a pain that I had and the GP referred me quickly and explained everything.

Anonymous

Brilliant team and best support

February 28, 2025

I have been suffering seriously health issue several month but Alum Rock GP every time gives me quickly appointments and supports. I am happy to be here. Many thanks to manager and team.

Javid Alakbarli

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Good experience overall

February 26, 2025

It was pleasing to see that I didn’t have to wait too long past my appointment time. A good overall experience with the doctor too.

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Excellent

February 20, 2025

Quick service helpful

Hafeez Ahmed

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Great service by practice manager

February 6, 2025

The practice manager makes the journey very easy from the second you walk in to when you finish he is very welcoming and very informative on any questions asked

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Outstanding

February 5, 2025

Outstanding GP.

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Very good

December 2, 2024

They are all very good.

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery

Absolutely horrible.

October 28, 2024

I had to wait over an hour from my appointment time. Then they said the GP was absent so I had to go home. They didn't even reschedule an appointment either. Absolutely horrible. I don't use them anymore.

Anonymous

Reply from Alum Rock Medical Centre

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take all patient concerns seriously and strive to provide the best care possible. Please reach out to us directly at alumrockmc.m85149@nhs.net so we can better understand your experience and work to resolve any issues. Your satisfaction is important to us, and we’re here to help.

Thank you again for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.

GP isn't doing anything for me

October 28, 2024

I have been having trouble sleeping for the past year. I went and they told me to come back, so I did and they said they couldn't do anything for me and put me on medication. My GP needs to do more.

Anonymous

Reply from Alum Rock Medical Centre

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take all patient concerns seriously and strive to provide the best care possible. Please reach out to us directly at alumrockmc.m85149@nhs.net so we can better understand your experience and work to resolve any issues. Your satisfaction is important to us, and we’re here to help.

Thank you again for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.

Alum Rock Medical Centre

Reviews (54)

Had my appointment so quickly

Referred quickly

Brilliant team and best support

Good experience overall

Excellent

Great service by practice manager

Outstanding

Very good

Absolutely horrible.

GP isn't doing anything for me

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