Reviews (82)

Well trained and well behaved staff

December 4, 2025
Once you get entered into the Surgery, you feel at home as everybody extending their services and make you at ease.
Anonymous

Excellent service

November 29, 2025
The Dr listened to me & ask for all the tests required to be done & a follow up appointment.
Aurangzeb

Went to seek medical advice

November 28, 2025
Very helpful and considerate
Shafaq Hussain

Excellent service and seen efficiently

November 28, 2025
Service has always been excellent.The healthcare assistant is excellent and the Drs.
Anonymous

GP is very supportive

November 27, 2025
My interactions with one of the GPs have been positive. She completes a full and thorough assessment before concluding the appointment.
Anonymous

Very good experience

November 26, 2025
The receptionist was really good and listened to my concerns attentively. She made sure I was checked on and booked me a last minute appointment to make sure everything was safely checked.
Iqra

Very good

November 25, 2025
Good
Nahir

Easier to make appointments now

November 12, 2025
The whole surgery was suspended and now they have local GPs so it's easier to make appointments. Not sure what is happening with the surgery and whether it will be taken over fully.
Anonymous

Reply from Alum Rock Medical Centre

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take all patient concerns seriously and strive to provide the best care possible. Please reach out to us directly at alumrockmc.m85149@nhs.net so we can better understand your experience and work to resolve any issues. Your satisfaction is important to us, and we’re here to help.
Thank you again for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.


Provider responded

Doctor was very approachable and listened

October 29, 2025
Dr listened to my concerns and formulated a plan
Aisha Uddin

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery!


Provider responded

GP has been exceptional

October 29, 2025
A fantastic doctor who is easy to talk to and listens. As someone who has a long term condition I feel I can open up one of the GPs. She has helped me a lot. Really appreciate it.
Wahid

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery!


Provider responded

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Alum Rock Medical Centre

Contact

0121 328 9579

27-29 Highfield Road
Alum Rock
Birmingham
West Midlands
B8 3QD

Location

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