Alum Rock Medical Centre
Feedback Rating
Based on 43 reviews
Reviews (43)
They told us to go to A&E
December 12, 2023
I used their walk in centre but they couldn't help my wife. Her rash was getting worse and it was affecting her joints so they told us it was best to go to A&E so we went to the QE as it is the only hospital I would use.
Referred on to the eye hospital
November 23, 2023
I was sent here after an insect bite to their walk in facility. They sent me straight to the eye hospital because the bite was by my eye. They were brilliant and followed all procedure's during covid.
I wait 10 minutes and I am seen.
November 22, 2023
It's a partnership and I wait 10 minutes and I get seen. They send me here when I cannot get an appointment at my usual surgery in Small Heath.
Unable to diagnose
October 25, 2023
I am very disappointed by the poor service and lack of diagnosis by the GP. He kept on giving paracetamol but was unable to diagnose the actual issue.
Brilliant. Same day appointments.
October 10, 2023
Brilliant. I get appointments when I need them. If you feel like you're having an issue you can call them and they listen to you and tell you to come in for a same day appointment. They've been so so good. Me and my family have been with them for 20/30 years. We wouldn't be anywhere else.
Don't answer phones or call back
October 9, 2023
Very hard to get an appointment. Very rude reception staff. They don't pick up the phone or call back.
GP is good.
October 3, 2023
GP is good. You can get appointments with them. I don't have any issues with them and they'll prescribe me medication that I need.
They are good and helpful
August 15, 2023
Send kids there for an appointment. They are good and helpful. We don’t wait long and they will look after them.
Lots of locum GP
July 5, 2023
Lots of locum GP. Receptionist act like they are stopping you from getting an appointment.
Difficult
July 5, 2023
Difficult, wake up at 8am and then they have no appointments. The call is so long and when you talk to them there is no appointment left. Asked for a blood test and he said I didn’t need to have one as I had one a year ago.
