Alum Rock Medical Centre
Feedback Rating
Based on 47 reviews
Reviews (47)
Excellent treatment and care
March 26, 2024
I have been with them for the last 25 years. Excellent care and treatment was provided during and after covid.
Always attended top by my GP
February 12, 2024
I have no problem with my GP and have always been attended to whenever I go there. The waiting time is not very long.
They are good.
February 7, 2024
Good. They will see the children when they can and I need them.
Disappointed. They don't have the time for you
January 22, 2024
Disappointing and not just with the care for the little one. We have both got eczema. My little one ended up in hospital with it last year. The GP fobs you off and prescribes medication. They don't have time to talk about the problems properly
They told us to go to A&E
December 12, 2023
I used their walk in centre but they couldn't help my wife. Her rash was getting worse and it was affecting her joints so they told us it was best to go to A&E so we went to the QE as it is the only hospital I would use.
Referred on to the eye hospital
November 23, 2023
I was sent here after an insect bite to their walk in facility. They sent me straight to the eye hospital because the bite was by my eye. They were brilliant and followed all procedure's during covid.
I wait 10 minutes and I am seen.
November 22, 2023
It's a partnership and I wait 10 minutes and I get seen. They send me here when I cannot get an appointment at my usual surgery in Small Heath.
Unable to diagnose
October 25, 2023
I am very disappointed by the poor service and lack of diagnosis by the GP. He kept on giving paracetamol but was unable to diagnose the actual issue.
Brilliant. Same day appointments.
October 10, 2023
Brilliant. I get appointments when I need them. If you feel like you're having an issue you can call them and they listen to you and tell you to come in for a same day appointment. They've been so so good. Me and my family have been with them for 20/30 years. We wouldn't be anywhere else.
Don't answer phones or call back
October 9, 2023
Very hard to get an appointment. Very rude reception staff. They don't pick up the phone or call back.
