Birmingham Childrens Hospital

Feedback Rating

Based on 814 reviews
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NHS patients accepted

Reviews (814)

No one to assist.

January 26, 2023
Patients carer attending appointment with a letter in a language they cannot read. Hard to see which part of the letter states part of hospital they should report at as letter 2 A4 pages. Patient was standing lost inside main entrance, no one to assist.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Provider responded

Found it good

January 25, 2023
Found it good, I like it.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Staff are very helpful

January 25, 2023
First time been here, staff are very helpful. Easy to get too and clear environment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

I like the little things like colouring

January 25, 2023
I like coming. I like the little things like colouring.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Its really good

January 25, 2023
Its really good. All staff no matter who you come in contact with. They accommodate whatever you come with. They are very friendly and warm. Good thing is it doesn’t feel like a hospital, it’s quite homely, they accommodate us all including my son.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

BCH very nice

January 25, 2023
BCH very nice. Communicate about appointments and let us know what’s going on. Understood everything they were saying.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Never had a bad experience.

January 25, 2023
We are a regular visitor at BCH. Staff are lovely and friendly, never had a bad experience.
Paula Scotl

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Coffee machine has charged £8

January 25, 2023
All good – Thanks. Coffee machine has charged £8 – Not happy.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Happy with the service

January 25, 2023
Happy with the service so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Great service

January 25, 2023
Great service
Amardeep Sahorn

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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