Reviews (778)

4 hours was awful

December 15, 2022
The long wait, 4 hours was awful at Children’s hospital. Doctor look and gave tablets, 4 hours and many children there. Helpless but too long. They must act a bit quicker. Many children crying not good experience.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

They didn’t do anything

December 14, 2022
Never asked what the situation is. The doctors are going up and down and they didn’t do anything. I asked the questions and they didn’t answer. Blood test and waiting long time for and still didn’t know what was wrong They have to help.
Mariana Pekalova

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Has been referred to O.T

December 13, 2022
Has been referred to O.T for flat feet.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Saved my sons life

December 12, 2022
They saved my sons life. He had cancer and they referred him for proton treatment in Germany. The communication was great, everyone he came in contact with was great. The whole hospital is just amazing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff are understanding

December 6, 2022
No issues with the wait and no hassle getting appointments. All the staff are understanding with no complaints.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Lovely healthcare professionals

December 6, 2022
Long wait for prescriptions can take an hour. The staff individually, nurses and the healthcare professionals, are all lovely. I can also get appointments quite quickly.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They're great

December 6, 2022
They've been great. Straight forward communication and let us know about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Nice interactions

December 6, 2022
Pretty decent, nice interactions with their patients.
Suhail

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good communication

December 6, 2022
It's a really good hospital. Good communication, more compassion towards the fact that they are children. We always get reports after the appointment. The people we see explain things in simple terms so you don't have to google them when you get home.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everybody is nice to me

December 6, 2022
Doctors are kind of nice. I've been lots of times and the lady done some drawing with me.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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