Reviews (812)

Treated well by doctors

March 29, 2023
It was good, he ended up at the A&E department, we waited 2 hours and was and was seen by a doctor. He was treated well by the doctors and they let me know what to do and then they gave him medicine and discharged him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

I like coming here

March 28, 2023
My doctor is nice and I like coming here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Amazing

March 28, 2023
Amazing, can’t fault the care. Prefer to come here over own hospital back home. Can’t fault them they have kept us well informed about son’s care and send letters in timely manner.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They are always good

March 28, 2023
Son like coming here for diabetic checks. They are always good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Amazing

March 28, 2023
Amazing, clean and organised. Keep kids entertained that makes it appealing to the children. They are good but can wait a while in A&E, it can be 7 to 8 hours. But usually seen within 4 hours, we were lucky. Staff are over worked but do a brilliant job. Blood test today.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Fine always able to check in quickly

March 28, 2023
Fine always able to check in quickly. See audiology. Squeezed us in today. Always really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Left in waiting room with no information

Accident and emergency services
March 28, 2023
Send to A&E at 9:30pm left at 8am. Left in waiting room with no information. They gave us info and helped in the end, it’s a long process.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Waited 3 hours which is normal I guess

Accident and emergency services
March 27, 2023
Fine A&E dept waited 3 hours which is normal I guess. Was seen by junior doctor and they were good with him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It’s good

March 24, 2023
It’s good A&E. didn’t have to wait long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We had a terrible experience

Accident and emergency services
March 23, 2023
We had a terrible experience, it should be a nice experience, don’t forget children are ill. He has phobia of needles. Took a long time to have the drip taken out. They said we could leave and still had a drip in. they did apologize.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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