Reviews (1079)

Very good.

January 22, 2024
The service at phlebotomy is very good. It is very busy today but other days it's fine. The doctors are very nice.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They sorted the prescription

January 22, 2024
I had to come to the hospital to get the medicines I needed as the pharmacy didn't have it and the GP couldn't sort it.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Everything is very good.

January 22, 2024
The doctors are very good at the urology department. They are a good team. I am very satisfied with the treatment. This is the second visit and everything is good.
Sudi

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everyone is helpful

January 22, 2024
Came for blood tests. Everyone is helpful. The staff are always there to help. It's worth coming here. Sometimes it takes a longer time for appointment but it is manageable.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very experienced and polite doctors

January 22, 2024
I am happy with the treatment and service received at audiology. The doctors are very experienced and polite. They make time to give you an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

7 to 9 hours waiting time for A&E

January 22, 2024
The emergency department waiting time is very long. 7 to 9 hours waiting.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

They want to be part of your journey.

January 22, 2024
My 7 year old son has sickle cell anaemia. Very prompt and nice staff. Very attentive. The nurses take their time and you do not feel rushed. They answer all of your questions. They make you feel like they want to be part of your journey which is nice. We have been waiting around 20 mins for bloods which isn't too bad.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Care was great but hard to see someone

unknown
January 17, 2024
My 2 year old son has allergy issues. It can be hard initially to get an appointment or see someone. I have felt that a lot of the time we are chasing them and they weren't really giving us much information in the meantime on how deal with the allergies. He was eventually seen and sorted but I had to source all of the information prior to seeing someone. The care was great but hard to get to to see someone.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

A long wait in A&E

January 11, 2024
It's always a long wait whenever we have visited A&E. You have to wait for at least 5 hours.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Staff are 10/10

January 9, 2024
Excellent. We have been to see the urology department. Good communication about the appointment. The staff have been 10 out of 10.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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