Reviews (812)

Spacious and not two busy

May 23, 2023
2nd time – Audiology. Spacious and not two busy. Appointment this afternoon no problems. Had an awareness text and they explained what they were going to do. Today is a follow up appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Brilliant

May 23, 2023
Brilliant been quite a bit over the past year. Was born at stoke and has a heart condition. Then was transferred via ambulance to here. Wasn’t able to go in transport as she needed the nurses etc. to be with her but they kept me well informed about her. Horrendous experience with operation for stent to be fitted, which should have taken 2.5 hours but ended up having unscheduled open heart surgery. After 2.5 hours I don’t knew what was going on so went to the ward to find out and they told me. Don’t think I would have been told if I hadn’t gone to check. They put us up in accommodation. Remained in hospital for 4 weeks.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to receive positive feedback from yourself and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good communication

May 23, 2023
Ward 8 liver team absolutely fantastic. Good communication between Bristol gastro team and children’s hospital. Have endoscopy done every 6 months. Key workers and support workers to help with daughter’s anxiety. Very supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the service.

Best Wishes, the Patient Experience Team.


Provider responded

Great communication

May 23, 2023
Daughter is in intensive care for 9 months. Great communication about daughters care. She wouldn’t be alive without there support. She was born in New Cross hospital than transferred to children’s by kids ambulance. They communicate very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to receive your positive feedback and will share your feedback directly with the service.

Best Wishes, the Patient Experience Team.


Provider responded

Staff are friendly

May 23, 2023
It’s alright. Staff are friendly always really nice. Bloods every week. Can wait a couple of hours even though you have an appointment. You get there and you have to get a ticket for blood text, so it’s like they are having two systems. I see liver consultant and bloods liver clinics every month.
Anonymous

Brilliant

May 18, 2023
Brilliant we only have to go every year or so. Daughter was diagnosed with cancer in femur and had chemo at the hospital. As it did not work they decided to amputate and she had the operation at ROH.
Anonymous

They are brilliant service

May 18, 2023
SALT and Cranial Synostosis – orthopedics – Brilliant. Used to go here with son but he has now been discharged. They are brilliant service with helpful staff never had any issue, we were happy with them.
Anonymous

I think they are great

May 18, 2023
I think they are great used to have special needs nurse. Have to come out to help you but that’s stopped now. Both boys appointments tied in to each other which is 4 hours appointments. They put us in room and they accommodate us for Nephrology, euro dynamics and X-ray.
Amy Ryan

Brilliant

May 18, 2023
Heart condition, brilliant seen once a year. Always lovely with him. He enjoys going out as it feels a day out. They make him feel comfortable which is all you can ask for.
Anonymous

Friendly doctors

May 12, 2023
Takes a while, friendly doctors.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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