Birmingham Childrens Hospital
Feedback Rating
Based on 814 reviews
Reviews (814)
Waiting 7 months for appointment
June 12, 2023
Its our first visit today and it's been okay. We haven't seen anybody yet but we haven't been waiting too long. We've been waiting over 7 months for the appointment from the GP practice. The digestive department sent me a letter and a text for the appointments today.
Had to chase up appointment after strikes
June 12, 2023
It's been fine, just walked in and now I'm waiting. Our first appointment was cancelled due to the strikes, but then I never heard anything. I chased up the appointment but I had no direct number to call so I ended up making various calls to the switch board trying various different departments. However, when we did get through, they made an appointment for the month later.
Good communication after losing letter
June 12, 2023
First visit today and everything has been good. I got a text last week about the appointment which was good. I lost the letter and called them, they were good at letting me know all the details of the appointment and what not.
Really good, saw quickly. Good follow up.
June 12, 2023
We're here seeing neurosurgery today, they're really good. We were in A&E 3 weeks ago and they were really good. We got seen really quickly. We were given a timeslot from NHS 111 and waited 20 minutes before moving from reception to a bed and seeing various Doctors and Specialists. We say a neurosurgeon who then arranged this appointment for today. Not a complaint but, it would be better to have a letter sent out so we had something to go by. The last doctor we saw in A&E said she'd ring us in the morning with a follow up appointment, and she did.
Brilliant and reassuring
June 9, 2023
They were brilliant, they were reassuring and said that I'm her mum and I know best.
Waiting a long time
June 9, 2023
All good no worries. Was referred from the doctors. We've been waiting a long time today, been waiting an hour for the appointment.
Good communication
June 9, 2023
I was referred a few months back and it took a while. I'm still waiting to have my 6 month check up. They did communicate with me and tell me there would be a wait. They said in the meantime, if I needed anything, I should contact the GP. They're good in general and they communicate well in the meantime.
Saw my daughter really quickly
June 7, 2023
My daughter was seen really quickly. They helped her and were really professional. They let us know what was happening with the wait as much as they could.
Well organized
June 1, 2023
Well organised with daughter been coming for 3 months after GP referred for skin condition, which is being monitored. I am living in UK for 13 years finding no problem with health services over that time.
Very efficient
June 1, 2023
Very efficient, daughter has been seeing the consultant for the last 5 years.
