Birmingham Childrens Hospital
Feedback Rating
Based on 814 reviews
Reviews (814)
Good but more signs needed in main entrance
August 30, 2023
It's good, should have more signs in the main entrance to main outpatients as it's not clear where to go. My son had an appointment for a blood test and took a ticket, we've not had to wait too long.
Good hospital, orthoptics needs looking at.
August 30, 2023
It's a good hospital, we go to ENT and multiple services. The communications been good and they let us know about the appointments, they're really good with my daughter. We're not waiting long for appointments. We go to the orthoptics department, which is in an open space and had lots of little open desks all around. It's too noisy and because there's no barriers the children get easily distracted which I think can affect the results of the tests. The hospital needs to look at changing it so the results are more accurate. There's no GDPR either with them being so close to one another. I'm worried about my daughter getting glasses which she's not meant to have. She's had 7 pairs over the past 4 years all with different prescriptions. I had to call for the last appointment too as she was 2 weeks overdue.
Kept an eye on daughter when she had covid
August 30, 2023
It's the 2nd time we've been here and we've had to book another appointment in the audiology department as my daughter was nervous and excited all at the same time. My daughter was also in A&E when she had covid, they kept an eye on her oxygen levels and we were isolated in a small room for 3 days.
Stay on top of dermatology appointments
August 30, 2023
We've been several times and its been okay. There's usually a wait in the dispensary for the pharmacy, you can wait a long time up to an hour and a half, but they usually let me know and I assume its a big work load. The dermatology department are quite good, they stay on top of appointments, but the wait can be long. I suppose its because they're being thorough with all their patients, so I don't mind.
Kind doctor who explained things well
August 30, 2023
It's good, found it very very easy to get to, I've come from waterfall house. It was really good speaking to the doctors, she was very kind and explained things well. I was referred from the GP and it hasn't taken too long for an appointment to come through.
Waited 4 hours
Accident and emergency services
August 15, 2023
Waited 4 hours before someone came and spoke to us. Very long wait without any help and support.
Treated son brilliantly
August 7, 2023
Been a few times since he's been born. Pediatrician in A&E went ballistic with the way my son was treated at the Women's Hospital. A&E was amazing, been there twice when my son had sepsis, we were treated brilliantly.
Explain things very well
August 7, 2023
Find it alright, they send letters and call us. My daughter hasn't been for 12 months and used to come every 3 months for an audiology appointment. They department is really good. They explain everything really well.
Thought blood test was an appointment
August 7, 2023
Daughter had blood tests, she's been waiting a long time. They called yesterday to come for bloods at 9:30am. I've been waiting so long, I thought it was an appointment.
Brilliant
August 7, 2023
Brilliant like always, my daughter is here every couple of weeks and she's usually admitted to PAU. They provide hospital transport. It's really good, the consultant pre books it before appointment and it saves me from driving.
