Birmingham Childrens Hospital
Feedback Rating
Based on 814 reviews
Reviews (814)
Long waits for blood test
August 7, 2023
The appointment was at 9:30am for bloods but you get a text message to say where to come to and no letter was sent. They assure you that you'll be seen at the appointment time but you can and take a ticket and wait a long time. I'm still sat here waiting at 10:35am. We did go to A&E and we must have went on a good day as we were only in there 20 minutes before we went to the CDU. The staff are good and informed us about my sons care, and they'd explain things to us throughout his treatment. I did have to push to have blood tests done for him as my son declines but I had to push the staff to taken them for him so they could find out what was wrong with him. They should have been more encouraging.
They talk to me, let me know what's going on
August 7, 2023
Sometimes it's good and sometimes it's bad but they do talk to me and let me know about my condition.
Renal clinic doctors are good
August 7, 2023
It's all normal. We've been coming for a long time and come for the renal clinic all the time, the doctors are good and they explain things to us. I get letters sent to me too before my appointment is due.
Kind doctors, long wait in A&E
August 7, 2023
The emergency A&E is not very good, you end up waiting a long time. We have an appointment today for a hearing test. We got a letter well before the appointment date and the doctor is always very kind, very happy with the doctor.
Good communication, quick referral
August 7, 2023
Haven't been for a few years as we usually go to Russells Hall, but they have referred for hearing aids. The referral has taken a couple of weeks and the communication has always been good.
Polite friendly staff, long waits for bloods
August 4, 2023
We've been several times and it's been really good. The waiting times can be quite long especially when waiting for blood tests, but everything else is usually running on time. The staff are polite and friendly. We usually see Urology and Nephrology.
Waiting times can be long
August 4, 2023
Been a couple of times, it's nice, it's very good. Staff are really good, it's just the waiting times that can be long.
Taken 7 months to get an appointment
August 4, 2023
Second visit today and its been good. Pretty good communication from the dentistry department. It's taken around 7 months to get the appointment for today, it's taken a while.
Over all a good service
July 21, 2023
Son has been coming since birth, he had club feet initially. He's seen around 10 different consultants. The experience of coming here has been up and down, the communication is getting better, nice to be back seen in person than on the phone. Had two appointments today and each department is separate and do not talk to each other. The play centre is not available to outpatients. He is well looked after and the staff are great, overall a very good service.
Nurse didn't see ADHD as an illness
July 21, 2023
My son has been coming since 2 weeks old but today I've come with my middle child from a referral sent from the GP for a dietary condition resulting from autism, which we've waited 8 months for. One instance, the nurse was not understanding terminology and was not seeing ADHD as not an illness.
