Reviews (838)

Received appointment quickly

December 6, 2022
Here for blood test and received the appointment quite quickly with no issues at Birmingham Children's Hospital. Overall good services in Birmingham.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No issues overall

December 6, 2022
Here for 10 year check with the ENT department, no issues overall though there had been a long wait for the referral which has been around a year. It's better now in comparison to before, where I had to wait 5 hours for ENT and then was told to go home. The wait is now 10 - 20 minutes.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No issues

December 6, 2022
I've had no issues at all using the hospital. All is well for my children.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

December 6, 2022
It's quiet. We've never waited that long. She's always had a good time coming here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Fantastic

December 6, 2022
My 14 year old granddaughter and 10 year old grandson have used it since they were babies. They go to the dental, physio and neurology departments. They're brill, never had any trouble. Today they are running behind. Even on wards they were fantastic.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Happy

December 6, 2022
The staff are good. They listen to me, I'm happy here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Cleft team are helpful.

December 6, 2022
The hospital is good, doctors are good, everybody is helpful. The cleft team are very helpful. All the time they give you information and the nurse phones me from the cleft palate team and asks if my daughter needs anything.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It's okay seeing the doctor

December 6, 2022
It's okay, but its kind of long for them to call your name for the appointment. It's okay seeing the doctor. They let me know what is happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a mostly positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Wonderful service

Paediatrics/children services
December 1, 2022
I have been attending for many years. The staff make the children feel at ease; they have colouring sheets and crayons for waiting children and generally have an affable demeanour. There can be a wait if you are using several services with the one appointment, however, the experience has been very positive and we are most fortunate to have this service for our children.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Always crowded but they help me

December 1, 2022
That place is always crowded. So you end up spending the whole day there. Usually can take up to 6 hours. They do help me when I go there, and my daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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