Birmingham Children's Hospital

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Based on 1647 reviews
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NHS patients accepted

Reviews (1647)

Helpful staff

June 5, 2024
I've been here a couple of times. Parking is horrible. Appointments times are good. The staff are helpful and the facilities are clean.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Good staff and facilities.

Outpatients
June 5, 2024
Well organised. Waiting time is okay. Blood tests are over an hour however. The facilities and the staff are good.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Everything is good here

June 5, 2024
I have been here twice and it is hard to find parking. The staff are friendly and helpful. The facilities are good. It is clean. It took 5 minutes to be called in. Everything is good and seems fine.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

I was happy with the referral time.

June 5, 2024
Referred from Coventry hospital 3 months ago to audiology, I was happy with the referral time. They have a drawing desk for children too.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

Don't know how long the wait will be

June 5, 2024
We were referred from the doctor. It has taken 4 to 5 days to get an appointment for a dietician. It is quite busy and we have been waiting more than an hour. There has been no communication about how long the wait will be.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Happy so far

Paediatrics/children services
June 5, 2024
It's been alright. They see us on time. The referral from London was quick. I am happy with communication here so far.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Really quick

Accident and emergency services
June 5, 2024
I was told to go to A&E as the doctor was on leave. They were really quick and told us we needed to see ENT which was a bit long winded but we haven't had to wait too long.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

The care is always excellent at ENT

Ear Nose and Throat
June 5, 2024
ENT have been very good with my daughter who has been having re-occurring ear infections. I can call them and they always fit her in. The care is always excellent. I can't fault them.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with ENT. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

A very long wait at A&E

Accident and emergency services
June 3, 2024
My daughter had an asthma attack. I took her to A&E at 6pm and she was seen by a doctor at 12AM. A very long wait with limited support.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We Apologies for the wait and will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Helpful staff

Outpatients
May 29, 2024
My son received excellent dental care. The dental team is very kind and helpful.
Anonymous

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Birmingham Children's Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

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