Birmingham Dental Hospital

Pretty easy, from check in to being seen. Daughter has had to be put under sedation for extraction.

8 years I’ve been coming here, referred initially from dentist. Had an illness that affected my jaw. So originally come for specialist treatment, had a program done by specialist that students were meant to follow. Clinician in charge of program would change at each visit and resulted in unnecessary extraction which lead to swelling of my upper jaw. When my mouth was healed they said they couldn’t do bridge worst after all. My other teeth had got worse. My treatment has been dreadful, lack of continuity and consistency has been dreadful.

Been okay, it’s what I‘d expect.

Coming here for 5 years. Communicate well, only issue with trying to get through on phones. Took 25 minutes to answer the call. Let me know where I was in the queue, but appointment was at 9:05 didn’t get through till 9:15 am from 8:50am. Just to say I was going to be late . Still seeing me today.

4th visit found it brilliant. The care and attention, making sure I am comfortable with having it done. Said I could stop if I didn’t want it done.

I have been up to the first floor. She ‘s been very good the student. I had a x ray and was very pleased.

I have such great treatment today. The students are great. They listened to me and took my needs into account. The only thing I would say is they need to change the way the chair is facing during treatment as it faces out towards the corridor and you can see other patients and I think that can be annoying for certain people but the treatment was fantastic.

I've been with them for donkey's years, they're very good. Call me in if they need to see me.

Had a mole went for a scan at dental hospital and said I would be referred in 3 months. 3 months later they referred me to QE hospital to have it removed.

My son was referred by local dentist. He had broken his teeth which had got stuck. He was referred and had procedure done. The surgeon explained that he would need to have a surgery to have his broken teeth removed and make the gap wider because other tooth had come through. He now has two front teeth that are wonky so has to have braces. He has been referred back by the dentist to for the orthodontist. We have been advised there is 3 years wait. The staff were fabulous and were very good with my son.