Reviews (226)

Disappointed

unknown
October 17, 2022
After 30 plus years of excellent service the current situation is appalling. I have had 4 appointments over a period of 18 months with each one cancelled weeks before it is due. 3 letters to the hospital have been unanswered.
Trevor Barnes

Very good parking

October 6, 2022
Very good parking. Very good professional team. Everything is on time.
Anonymous

Very poor treatment

September 15, 2022
They did my filling which came out after 2 days. Very poor treatment received from trainee dentist.
Anonymous

Could be organized better

August 30, 2022
Waiting for a procedure at the dental hospital. Have been waiting 6 months for appointment. They are pushing procedure over referral time. Same old story, could be organized better.
Anonymous

Really kind staff

August 18, 2022
My 3 year old had to have his tooth removed and it was really good. There were no problems, it was nice quick and easy and they were really kind to him.
Anonymous

Outstanding

August 18, 2022
Really good, they allowed people to go in with me because of my anxiety, which put me at ease. Even during Covid they were seeing me. They're outstanding!!
Anonymous

They were good.

July 18, 2022
They were good, they just gave me a good clean.
Anonymous

Good with my 5 year old

July 13, 2022
They really got on board with my 5 year old son and made him feel comfortable when he had his teeth extracted.
Anonymous

5 star

July 8, 2022
Having to wait for 4 weeks for a referral. 5 star for through explaining as why I need to have operation.
Anonymous

Child in severe pain waiting from July 2021

Oral and Maxillofacial Surgery
April 27, 2022
My son been referred by his dentist in July 2021, we have been waiting till February 2022 to have just consulting appointment on which we have been said 2 of his teeth need to be removed (they been causing pain on and off, in meantime we have visited dentist number of times because of that). In April the pain started to be so severe he is on painkillers 24h/7 from past 3 weeks and even then dont always work, he been on antibiotics, dentist even attempted to remove it without any success as the anesthesia seem to not work leaving my son in even more pain. My son wasnt on priority list until dentist contacted hospital that he need to be seen asap then we got appointment for extraction for July, JULY... child with constant pain, waking up at night staying awake because of pain till morning, having trouble eating, should attempted school and wait from February till July for tooth extraction...
Joanna

Reply from Birmingham Dental Hospital

Thank you for leaving your feedback, I am really sorry to hear of your experience .
Please can you contact our PALS service on 0800 917 2855 or by email at contact.bchc@nhs.net , so we can look into this for you.


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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