Birmingham Heartlands Surgery
Feedback Rating
Based on 24 reviews
Reviews (24)
A good service
August 28, 2024
I found the service good.
Got a telephone appointment easily.
July 23, 2024
The GP is good. I got a telephone appointment easily. The service is good.
Very rude reception staff at A&E
June 5, 2024
Very rude reception staff and a very slow service. You have to wait for hours before being seen.
The treatment is fine here.
April 29, 2024
It's okay. I have to get two buses to get here but the treatment is fine. I see the same consultant so I know how everything is going. I was seen within 2 weeks by gynaecology after a referral was made.
I can get appointments
April 3, 2024
They are nice and I can get appointments. I had an issue and they made me an appointment and did a check up.
They are okay
February 13, 2024
They can be okay but it depends. They might have appointments, they might not. They tell you to call 111 if they don't have any.
7 months referral for breathing problems
December 19, 2023
I went to the doctor with chest issues. I told them I was struggling with breathing. They referred me onto Heartlands for tests. It took 7 months to be referred.
Took 6 months to refer
December 14, 2023
They took 6 months to refer my mom to a specialist which resulted in further complications. It's very difficult to get an appointment there too.
I can't see my GP since covid
November 21, 2023
Since covid I can't see my GP at all. The reception staff want to know all your symptoms before giving you an appointment which I am not comfortable in sharing with them. I call 111 and get appointments through them or go to A&E straightaway.
It's hard to get through and see a doctor
November 15, 2023
The doctors can be hard to see and hard to get through to. I just wait for the symptoms to pass or call NHS 111 as they will get me an appointment. I have also been to the pharmacy.
