Birmingham Heartlands Surgery
Feedback Rating
Based on 25 reviews
Reviews (25)
It's hard to get through and see a doctor
November 15, 2023
The doctors can be hard to see and hard to get through to. I just wait for the symptoms to pass or call NHS 111 as they will get me an appointment. I have also been to the pharmacy.
Good if you can get an appointment
October 17, 2023
They're good if you can get an appointment. You call at 8:01 am and they're fully booked. So then you have to contact 111 or another service to get an appointment to see someone or you go to A&E. The staff are good when you do see them but that's if you can see them.
They were simply great
September 11, 2023
My son was born there and they were simply great.
They saved my life
September 11, 2023
I had my surgery over there and was an inpatient for 4 weeks. They were great. They saved my life.
GP doesn’t help much
June 23, 2023
1 month ago referred from GP to the hospital. GP doesn’t help much, just gives medication and it has bad side effects. GP told me I had back problems and said hospital would do injections in the back but not heard anything.
Good practice but not chosen GP
June 9, 2023
They're a good GP practice but it's not the GP surgery I wanted to register with.
Good service that prioritises children
March 27, 2023
Can get appointments, I call at 8am and can get an appointment with them. They do prioritise children, they're a good service.
Very good
November 18, 2022
I have no problems; they are very good with my children. I can get appointments when I need them, I get them immediately.
Prescribed wrong medication during pregnancy
November 10, 2022
I had high blood pressure and gestational diabetes and they gave me the wrong medication. I get ill with all my pregnancies and I went to the clinic quickly. I saw another doctor and asked them to change my medication and the doctor told me that I should not have taken that medication in pregnancy. I then changed GP surgery because of this and the GP there was not helping me. This GP told me it was the wrong medicine prescribed for pregnancy and changed it immediately when I was 4 months pregnant.
Hard to get appointments
November 10, 2022
So hard to get an appointment. My daughter has diabetes, and her machine was broken. They told me my daughter needs to go to Heartlands Hospital every day because the machine will not come in over a week. She is 4 years old. It's hard to get her medication. I feel like if you get sick, the system will finish you. I also went to them with problems with my pregnancy and they said they will not see me.
