Boots Pharmacy - High Street Harborne

I was really unwell with my mental health and the girls in the pharmacy really took care of me on one occasion I fainted and they called for an ambulance they are amazing

It's okay. Could be better if they were faster and more efficient. They were supposed to text when the medication was ready but they didn't so we had to go and check with them.

Very rude and unhelpful staff. Always in a hurry and don't listen to patients.

Always been very good and always have my medication. Never any issues with them.

Very quick and efficient service. Prescriptions are processed quickly.

No details re re-opening or prescription collection arrangements

Awful experience (echoing what many have said recently) waited over a week to have a prescription released despite receiving a text to say it was ready, absolutely zero customer service ignored by pharmacy staff when waiting, was next in queue went to step up to counter and worker wandered off - no acknowledgement painfully slow service - no advice given when I picked up a controlled drug, just mumbled at and expected to discuss what it was prescribed for in front of the many other people waiting for their prescription - second visit my prescription wasn't in stock, but no offer to order it in had to ask just utter apathetic poor customer service! don't know what has happened to this store? service has gone downhill - train your counter staff with the basics at least?!

Very efficient and well informed staff.

Very busy and staff are always in a rush. They need more staff.

Very busy but very kind and helpful.