Boots Pharmacy - High Street Harborne

I get my prescriptions sent here but I will have no choice but to change. They don't answer the phone and then you make your way there to be told you should have called to check and that your prescription won't be ready for another day. You then go back the next day to be told its still not ready and to come back the following day but when you put your foot down they can magically have your prescription ready in 15 mins. People don't have prescription because they are not sick. Boots need to take a long hard look at their stores or maybe the management.

I had waited at pharmacy counter for 10 mins. When I asked if anyone was serving I was told to get to the back of queue who were waiting for Covid jabs. I am disabled and vulnerable I feel I was shown no respect at all

I had waited at pharmacy counter for 10 mins. When I asked if anyone was serving I was told to get to the back of queue who were waiting for Covid jabs. I am disabled and vulnerable I feel I was shown no respect at all

Useless ignorant staff. Left buying nothing as couldn't find any of the 4 staff willing to pay attention to people waiting at the till

No capacity to accept incoming calls then when you are able to connect it just rings out until line goes dead

Never answer the phone, always loosing patient scripts or telling patients they haven't come through but then when I call they magically have it. Causes patients stress and worry. Not another pharmacy that causes such a pain!