Boots Pharmacy - High Street Harborne
Feedback Rating
Based on 22 reviews
Reviews (22)
Very quick and efficient
April 29, 2025
Very quick and efficient service. Prescriptions are processed quickly.
Store closed with handwritten note
March 28, 2025
No details re re-opening or prescription collection arrangements
Rude, unnecessarily slow service
March 26, 2025
Awful experience (echoing what many have said recently) waited over a week to have a prescription released despite receiving a text to say it was ready, absolutely zero customer service ignored by pharmacy staff when waiting, was next in queue went to step up to counter and worker wandered off - no acknowledgement painfully slow service - no advice given when I picked up a controlled drug, just mumbled at and expected to discuss what it was prescribed for in front of the many other people waiting for their prescription - second visit my prescription wasn't in stock, but no offer to order it in had to ask just utter apathetic poor customer service! don't know what has happened to this store? service has gone downhill - train your counter staff with the basics at least?!
Efficient
March 11, 2025
Very efficient and well informed staff.
They need more staff.
November 5, 2024
Very busy and staff are always in a rush. They need more staff.
Kind and helpful
September 30, 2024
Very busy but very kind and helpful.
Very good.
September 23, 2024
They have been very good with the medication.
Never have prescription ready
August 8, 2024
I'm moving after months of never having my prescription ready, even though I deliberately gave them extra time. Rude woman tried to say I hadn't ordered Tuesday and they need 48 hours. Pharmacy always too busy to do prescription. List goes on tbh.
They're good.
June 24, 2024
They're good, no problems with them when I need to use them.
Very helpful staff
April 8, 2024
Excellent well stocked pharmacy with very helpful staff.