Fernley Medical Centre
Feedback Rating
Based on 51 reviews
Reviews (51)
Helpful staff, bad appointment availability
March 26, 2025
I joined them after covid. The GPs are helpful and reception staff listen to you. Appointment availability is very bad.
Best GP Practice
March 21, 2025
I have been registered with this surgery for many years and as such seen it evolve into an exceptional service. It's relatively easy to secure an appointment. It is astonishing to note the number of services this GP practice provides to include blood tests, diabetes tests, asthma reviews and blood pressure related consultations to name but few. Reception staff appears to be well trained, polite, professional, and motivated to render a great experience to patients in their hour of need. It is also worth noting how expeditiously this practice is embracing modernity, which is evident in their recent roll out of NHS App to help speed up service delivery. All in all, this practice is doing more than their fair share in enhancing the community’s well-being. So, very well done and keep up the good work!
Very friendly and open on Saturdays
March 18, 2025
The doctors are nice and the other staff are very friendly. They are open on Saturdays too.
Helpful staff
March 11, 2025
Staff are helpful. The system of repeat prescriptions is very hard because they have outsourced it to another company. Very busy parking too and there is only one disabled bay.
Relatively easy to get appointments
February 26, 2025
Relatively easy to get appointments, if I can't get a GP appointment, I can see the nurse. The reception staff are good.
Very good
February 19, 2025
A very good experience and the issue is being investigated.
Can get appointments quickly
January 29, 2025
Sometimes it can take 10 to 20 minutes to get on them on the phone but other than that it's quite quick and they will do a same day booking. I have a lump in my neck and they made an appointment quickly.
They save a lot of time
October 29, 2024
Good. They have changed quite a lot. They text me saying to send my blood pressure reading to the GP which saves a lot of time.
Excellent care provided.
October 8, 2024
Excellent treatment and care provided by my GP. He has always referred me to the relevant service straight away.
Quicker using the app
October 8, 2024
The app is quicker to get appointments.
