First Care Practice
Feedback Rating
Based on 18 reviews
Reviews (18)
A poor service
May 8, 2024
They don't resolve my issues. I had a cyst and they said it was small, it got much bigger and it took a year for them to refer me to the hospital. When I feel something is an urgent matter, it takes them a month to give me an appointment. It is a poor service.
A good GP
January 15, 2024
A good GP. I can get an appointment when I need to. The registration process was very easy and they answer quickly and give me an appointment that will work around me. I saw the midwife there too. She too was good.
Very good
December 19, 2023
Very good. I call most days with pains in my foot and side and they will see me and they will make appointments for in a few weeks.
A good service.
December 4, 2023
It is a good service. Everything is good here.
I can get appointments easily.
October 25, 2023
Very helpful staff. I can get appointments very easily.
Diabolical phone system.
October 10, 2023
It's another story if you need them, you won't get them. The phone system is diabolical. You can stay on the phone for 45 minutes. They don't explain things well to us. It's very tough. They have an online appointment service, you can't access emergency appointments but you can book one for 2/3 months down the line. It's difficult.
It's a great service
October 9, 2023
The only bad thing is when you call them and have to wait ages on the phone. Otherwise it's a great service.
Quite efficient
May 12, 2023
They have a separate prescription line which saves lot of time and is quite efficient.
They are much better
May 12, 2023
They are much better now as compared to during COVID.
Phone lines freed up by prescription line
March 6, 2023
They have a dedicated number for prescriptions which has now freed up the other line. I was number 30 in the queue and they said to press one and they'd give me a call back. They called back and asked what medication I needed and then asked which pharmacy I'd like it sent to and then got it sent there.