Reviews (22)

It's a great service

October 9, 2023
The only bad thing is when you call them and have to wait ages on the phone. Otherwise it's a great service.
Anonymous

Quite efficient

May 12, 2023
They have a separate prescription line which saves lot of time and is quite efficient.
Anonymous

They are much better

May 12, 2023
They are much better now as compared to during COVID.
Anonymous

Phone lines freed up by prescription line

March 6, 2023
They have a dedicated number for prescriptions which has now freed up the other line. I was number 30 in the queue and they said to press one and they'd give me a call back. They called back and asked what medication I needed and then asked which pharmacy I'd like it sent to and then got it sent there.
Anonymous

We cannot get an appointment

January 26, 2023
Lately issue is we cannot get an appointment ring at 9am. Call at 9am and all the appointments are gone. Only have one female doctor and it’s good to discuss issues with her. Male doctor does not fault care but would rather discuss it with female.
Anonymous

Not helpful at all

September 29, 2022
Not helpful at all. Always no appointments available.
Anonymous

Rubbish

July 26, 2022
It's rubbish, trying to get an appointment there is like trying to see a specialist. I have had to wait over 6 weeks to see my GP. In the past, I have had to go private after waiting 4 months for an appointment and have since been referred to the hospital.
Anonymous

Lots of support & advice available

May 12, 2022
Lots of support & advice available all the time.
Anonymous

Excellent

April 29, 2021
They have excellent service.
Anonymous

Good and helpful

November 11, 2019
Good and helpful but getting an appointment next to impossible.
Anonymous

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First Care Practice

Contact

Balsall Health Health Centre
43 Edward Road
Balsall Heath
Birmingham
B12 9LP

Location

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