Forward Thinking Birmingham
Feedback Rating
Based on 58 reviews
Reviews (58)
Not fit for purpose
April 18, 2021
They need more psychiatrists and psychologists. Staff are so busy they cannot properly assess and treat . My child has not had the therapy she has needed and has been medicated instead. They do not write detailed enough reports for ehcps with no recommendations. Crisis team have never helped us. We have had to use our child's benefits for private treatment.
Limited specialist support
April 14, 2021
Very limited specialist support for young people on the autism spectrum who experience mental health issues.
No help at all
April 10, 2021
No help at all, don't check back on patients even when they are having manic episodes they are willing to just do one visit leave medication and not even check up on the patient
Counselling
April 6, 2021
My son has had counselling
They are always there.
April 1, 2021
I have had a very good experience with FTB. When I need support they are always there.
Extremely poor
March 25, 2021
My son is suicidal and has been left without support for over 2 months now
They just fobbing off and never do anything to help and let you down completely when meant to be helping
Like all mental health in Birmingham total disgrace
They just fobbing off and never do anything to help and let you down completely when meant to be helping
Like all mental health in Birmingham total disgrace
I am not happy
November 11, 2020
I am not happy. It took a long time for an appointment and I was just offered CBT therapy. I was pushed for information about my childhood that I struggled to.
Took 3 months to process the referral
February 21, 2020
My son was referred to Forward Thinking Birmingham due to experiencing anxiety and self-harm issues etc. This took 3 months to process. When I finally got a response, standard letter they told me that I could take my son to place without appointment. Nobody from Forward Thinking Birmingham made an appointment to assess my sons mental health/anxiety issues. My son is still experiencing severe anxiety and is left without any help. I do not think child mental health is taken seriously, you are fobbed off, long waiting list, or referred to inappropriate service.
this made my Ed and stress worse
July 24, 2019
I have an eating disorder. It took ages like 4 weeks to get to see anyone and I was already in a worse state and had lost 4kg. When I was I was basically just told to come back when I had lost more. Ended up going in to the children’s hospital cos of fainting and low blood sugar. I was told if I got the tube horrific stories about Ed units that I would go to . Couldn’t eat too anxious and no support so got the tube and went to Ed unit, go some help. Now I’m back out with no support and sometimes I struggle and I have missed education I shouldn’t have missed due to this device awful incompetence and staff that gave me drugs to send me to sleep, rather than anxiety drugs that other doctors at Birmingham children’s provided.
Support is poor
March 8, 2019
Finch Road and Blakesley Centre.
All of the practitioners except the Medical Director are completely inadequate. The support, medical insight and experience is poor. I received a letter about diagnosis and they haven't completely written down my full condition. I saw a medical professional there who was not aware of my condition or history. I said I have autism and the professional was surprised. There is no transparency over who has which roles there. They don't read the notes ever. I keep saying 'Have you read the notes' and answer 'No.'
One merit is the Medical Director - I met him after attempted suicide. Very good for a few months. He questioned the medication I had been prescribed there. Told me really glad I didn't take what I had been given, if I had taken the flattening medication I probably wouldn't be here.
All of the practitioners except the Medical Director are completely inadequate. The support, medical insight and experience is poor. I received a letter about diagnosis and they haven't completely written down my full condition. I saw a medical professional there who was not aware of my condition or history. I said I have autism and the professional was surprised. There is no transparency over who has which roles there. They don't read the notes ever. I keep saying 'Have you read the notes' and answer 'No.'
One merit is the Medical Director - I met him after attempted suicide. Very good for a few months. He questioned the medication I had been prescribed there. Told me really glad I didn't take what I had been given, if I had taken the flattening medication I probably wouldn't be here.