Forward Thinking Birmingham

Our experience has been mixed, dependent upon which staff member you get. Some are excellent. Some are poor. We requested a copy of a care plan almost 2 month ago. one month ago we asked again to be told the care plan didn't exist and so someone sat down and did a really good job of writing it with us on their lap top. However we still have not received the copy despite reminders

For my15 year old. Very hard to access abs keen to discharge asap.

Very poor

They need more psychiatrists and psychologists. Staff are so busy they cannot properly assess and treat . My child has not had the therapy she has needed and has been medicated instead. They do not write detailed enough reports for ehcps with no recommendations. Crisis team have never helped us. We have had to use our child's benefits for private treatment.

Very limited specialist support for young people on the autism spectrum who experience mental health issues.

No help at all, don't check back on patients even when they are having manic episodes they are willing to just do one visit leave medication and not even check up on the patient

My son has had counselling

I have had a very good experience with FTB. When I need support they are always there.

My son is suicidal and has been left without support for over 2 months now
They just fobbing off and never do anything to help and let you down completely when meant to be helping
Like all mental health in Birmingham total disgrace

I am not happy. It took a long time for an appointment and I was just offered CBT therapy. I was pushed for information about my childhood that I struggled to.