Response from Communications and Engagement Lead, Forward Thinking Birmingham
Sorry to hear about this. If you'd like to discuss the issues you've experienced, you can contact our Patient Advice and Liaison Service on firstname.lastname@example.org or 0121 333 8505. The team would be happy to help.
If you feel like you still need support, please do get in touch with our Access Centre again on 0300 300 0099 or speak to the team at Pause who can support you in making a referral.