Halcyon Medical Practice
Feedback Rating
Based on 38 reviews
Reviews (38)
GP was rude.
March 4, 2024
The GP called me from the practice and was so rude. He asked me what kind of dressing I needed and said there were lots and he wouldn't see me face to face. I ended up sorting it myself.
Looking for a new GP
March 4, 2024
They rejected my registration a week after registering with them. They said they had a high number of patients so now I am looking for a new GP.
Took 3 months to register and couldn't see GP
March 4, 2024
I called for a general appointment from 8am until 8:30am and went in physically in the end as it took 3 months to register with them. I had to go back as their electronic system wasn't working.
Took ages to register and long waiting times
March 4, 2024
I waited for 2 and a half months to be registered. It's difficult to get appointments as waiting times are so long.
Registering there is bad.
March 4, 2024
The registration process was bad. I had to make 2 attempts. I was not receiving proper feedback from them and waited 2 months to then apply again.
Welcoming environment
February 6, 2024
The service is not that bad. It is quite easy to get an appointment. Staff are nice. The environment is welcoming.
Left as I couldn't get an appointment
January 4, 2024
I was with them for 3 years but left because you cannot get appointments and seeing your GP is very difficult.
Very good and helpful
November 28, 2023
I registered last year and used them once. They were very good. Very helpful. I called them and it took a while to get through but I was seen in person.
It's difficult to access and get appointments
November 28, 2023
I don't access them regularly but there is always a struggle to access them. Like getting an appointment. You call them at 8:00 - 9:00am and your put on hold. After 9:00am there are no appointments available. It takes 7 days for blood tests results to come back.
No contact after registering
November 6, 2023
We received a GP link to register online. This was completed in September and it has been over a month and we have had no contact from them. I got the email with a reference number. No NHS number yet. We got cold symptoms last week and we didn't know what to do.