Halcyon Medical Practice

No appointments at all. I have been trying to call them since last week. Don’t know how to contact them.

I feel it's good when they work face to face. During Covid they were working online it was not that good to see a doctor online.

Some great GPs, but it's difficult to see them without knowing the 'tricks' to get an appointment. Fortunately I can book online at 08:00:01 but otherwise I'd be stuffed. Remote services have been good, and the location in the city centre is ideal. Overall a good practice.

The telephone numbers mentioned on their website are not functioning. Unable to book appointments online or contact them.

Most staff I have seen have been caring, thorough, and professional. The centre has the same kind of issues as most GP practices: not all staff are as caring and professional as others, it's difficult to get an appointment; they are often running late. However, I have received mostly compassionate and exceptional care, so I can be patient with the parts that are not so great.

Nurse had terrible attitude, didn’t seem to know what she was talking about and kept changing her diagnosis. Whenever I asked a question or mentioned something she would say “not my problem”. Not something you want to hear from a healthcare professional. Appalled at the service

I had an accident and the ambulance attended and discharged me with the excuse that I was well enough.
I began to feel severe pain so I called my GP. I could not get through because it was the weekend. I attended my GP's appointment and he referred me to Queen Elizabeth Hospital. I was attended to two weeks after the accident.
I did not receive a prompt and good service, I am still in pain.

Usually running quite far behind and very hard to make an appointment after 08:00:01