Halcyon Medical Practice

I registered on 16th September and since I had had no confirmation. On the website it says that new patients are3 welcome but after filling it in from the link I have had no information from them. I had a sore throat and had to go to a walk in centre but I can't remember the name of it.

5 stars so far.

I tried to register with them and they said they have a high level of patients and to register with another practice. It's taken roughly 12 weeks for them to get back to me and let me know.

I went in September 2022 for registration. I filled out the form. When I followed it up they had lost the form. Then they lost the online application. The whole year I paid a fee for health care as a student. I didn't end up being registered until August 2023. I did multiple follow ups and they said it would be done. You lose patience when calling them and they don't answer. It's very frustrating.

I don't need to use them that often. I don't have the time but if I needed to I know I can get an appointment.

They are really good. I am able to get an appointment when I need one. I phone them to make and appointment and I can get through to them. They referred me onto a counselling service but it wasn't what I needed.

The registration process was okay. The questions are not specific. If you have mental health conditions such as anxiety, they did not ask that. It is very generalised. They sent a link to register documents and now I'm waiting for my NHS number.

Great, they're really good. For son, it's easy but for us can be a little harder. It's reasonably easy, if you need an appointment, you will generally get one.

I'm really anemic. I was sent for an ultrasound scan due to my symptoms, it was a quick referral. They're better than other GP's. They have tried to help with calling the hospital, but they've got nowhere either.

Takes forever to get an appointment. It’s better with my child but difficult for adults. You call at 8am its long waits after which receptionists answer and then there are no appointments. Then than will call you to say, you need to make an appointment to discuss tests and I am like I have been trying for days.