Heathfield Family Medical Centre
Feedback Rating
Based on 50 reviews
Reviews (50)
I can get appointments easily.
February 6, 2024
Good. I access them at 8:00 am on the dot and they give me a same day appointment. I can request a face to face as I don't think a phone appointments is good sometimes. I need to see someone face to face so they can see you.
Never have any issues
January 3, 2024
The GP is okay. I never have any issues with them. The doctor is good. The staff are good. It's okay.
I find them absolutely useless
November 28, 2023
Really useless. You can't book appointments with them. I find them absolutely useless.
A good service provided.
October 31, 2023
The nurse was good. The service was good. CBP check was carried out and everything was fine.
So hard to get an appointment.
October 30, 2023
It's really hard to book a GP appointment. 2-3 weeks, even online. My GP practice has got an online appointments system and its still hard to book an appointment The staff are okay. All the time its like that. I think calling them is easier to get an appointment.
Getting an appointment is terrible
August 30, 2023
The whole experience of getting an appointment is terrible. Not been able to get an appointment and feeling comfortable with doctors for giving wrong medicines. I feel not listened to and not a good service.
Don't use them really but offer appointments
August 9, 2023
They're okay but I don't have to use them really. They offer me over the phone or face to face appointments but I prefer face to face appointments.
Over the phone appointment
August 9, 2023
Okay, said they would give me a call later on today as I told them I'm not feeling great and they said they would call me this evening. They said they would call me to come in if they need me to.
excellent care and attention
May 5, 2023
every thing was good and well
Dread when children are ill
April 11, 2023
It's a hassle to get in, I can stay on the phone to them for hours. I will call when the children are ill, but I do dread when the children are ill as I feel like there is not enough staff, so feel like I don't want to call incase it's not that serious.
